Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
4
Great Room
on February 20, 2017
Posted by: Droy
from Oklahoma City, OK, United States
[This review was collected as part of a promotion.] I bought this about a month ago and have really enjoyed it. Lots of room and very functional. The only negative is that the door is so hard to open that we are constantly having to push it back into place because it slides on the floor.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Too loud
on March 3, 2017
Posted by: BoulderPa
from Hawley, PA, United States
[This review was collected as part of a promotion.] Freezer occasionally makes loud buzzing sound. Happens about twice a day. Customer service says this is normal but I can't believe that is this case.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara , Online Outreach Specialist , March 7, 2017
Hello Hayes! I definitely understand your concern with the sounds on your freezer. Your freezer can make many sounds such as vibrating, sizzling and rattling. Although the sounds may be awkward, they are a part of the normal operations. However, if you are experiencing any unusual sounds that may seem not normal, feel free to contact us directly via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Best- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Fridg
on March 16, 2017
Posted by: Jhibbard
from Liberty Hill, TX, United States
[This review was collected as part of a promotion.] Love that the surface resists fingerprints! But it is a bit noisy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I'm in love!
on April 19, 2017
Posted by: 8arizonans
from Gilbert, AZ, United States
[This review was collected as part of a promotion.] I bought this freezer about a month ago along with the matching fridge. I can't say enough good things about this. It is so nice to have enough room to put away all my grocerys for my family of 8. I can stay very organized with all the compartments and I can see everything at a glance. Also, everyone who comes into my home comments on how amazing it looks
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on May 8, 2017
Posted by: Leogirl26
from Wanatah, IN, United States
[This review was collected as part of a promotion.] I love this freezer. It is so well lit inside and stores a lot! I love the layout on the door and the interior bins. Super quiet!
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 11, 2017
Hi Leogirl26! Thank you! I really appreciate you taking the time to share your feedback with us. Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
So much room!
on May 17, 2017
Posted by: KCHawk
from Seattle, WA, United States
[This review was collected as part of a promotion.] We saw this Freezer with the Refrigerator in a model home and I instantly knew I wanted this. WE LOVE THE CAPACITY! It is just my husband and I and whenever people come over they laugh at the size, but we love to entertain and it has worked out great for this purpose. The freezer/fridge definitely catches the eyes of our guests; it is a great conversation starter.
The only downside is there is no filter for the water, so the ice that is made has a funky taste to it, due to the city water that comes through. If there are any improvements I would like to see this model with a filter for the ice machine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Far and away best value for combo fridge/freezer
on June 9, 2017
Posted by: Dlddoty
from Nevada, United States
[This review was collected as part of a promotion.] We wanted more room for both fridge and freezer in our kitchen renovation and struck on this matching pair. Looks great and gave us that space. Saw elsewhere that folks said these were noisy? They're not. Not at all. Would get them again.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Pretty nice
on July 21, 2017
Posted by: Mrs 2L
from Denver, CO, United States
[This review was collected as part of a promotion.] The builder selected this freezer. I love having it paired with the refrigerator for the convenience. The soft freeze zone is fantastic for our ice cream desires as well. I'm still trying to figure out why an ice cascade forms down the back wall from where the water enters to fill the ice maker down to behind the bottom drawer. We are more vigilantly keeping the ice wedges from over filling the tray. That has seemed to help somewhat.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, July 24, 2017
Hello, Mrs 2L! I am glad to hear you are enjoying your new freezer. It sounds like there may be a leak where the water line enters the ice maker. Check the connections, and if necessary, please contact us to schedule a service appointment to have the issue corrected. ~ Brandi
Written by a customer while visiting frigidaire.com