Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
5
It's big
on December 20, 2019
Posted by: TheGreatAmy
[This review was collected as part of a promotion.] Love this freezer. It has a single door. It freezes food. It is stainless steel. It has shelves. Very exciting.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loads of space!
on December 21, 2019
Posted by: Elizabeth222
[This review was collected as part of a promotion.] We bought this set during our renovation and couldn't be happier. Great product, great value!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the organization and options for storage
on December 26, 2019
Posted by: 1Texasgirl
[This review was collected as part of a promotion.] Bought with the matching refrigerator. Excellent quality, good storage options and beautiful stainless which is very easy to keep clean. It is a winner
Written by a customer while visiting frigidaire.com
Customer Rating
2
Didn’t last very long
on December 27, 2019
Posted by: Tioms
I was happy with this until it died after less than five years. This freezer is too expensive to have such a short life span. Repair man said it would be $800 to fix and they would only warranty it for 12 months. I also have the refrigerator, so I am replacing both of them, Not with Frigidare.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 31, 2019
Hi, Tioms!
Thank you for sharing your experience. We're sorry to hear that you have been having trouble with your freezer! While we can't guarantee that an appliance will go without repairs in its lifetime, we do provide comprehensive warranties for a period of service and have technicians across the country trained to repair our products. We understand your decision; if you do decide to move forward with repairs, we will be happy to assist the technician in any way we can.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear that you have been having trouble with your freezer! While we can't guarantee that an appliance will go without repairs in its lifetime, we do provide comprehensive warranties for a period of service and have technicians across the country trained to repair our products. We understand your decision; if you do decide to move forward with repairs, we will be happy to assist the technician in any way we can.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Large capacity
on December 29, 2019
Posted by: Jlindyinca
[This review was collected as part of a promotion.] This is a beautiful freezer refrigerator combo which I Purchased. I did have a small dent in the door when it was delivered and Frigidaire took great care of me and sent out a new door.
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice freezer.
on December 31, 2019
Posted by: Joeb italian
too noisy. everything else is fine. let's hope this unit lasts.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far!
on January 5, 2020
Posted by: Mnohr
[This review was collected as part of a promotion.] I’ve only had the freezer installed a few weeks but so far I’m very happy. Tons of storage and the ice maker keeps up with our family of 5!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great for your money
on January 12, 2020
Posted by: Jich
[This review was collected as part of a promotion.] We brought about a month ago. There are some strange gurgling sounds they say are normal and it works. I have not mounted it with trim kit yet so maybe the sounds will be quieter once fully installed and enclosed. Beautiful units. Happy wife...
Written by a customer while visiting frigidaire.com