Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
4
Professional look without hefty price tag
on September 22, 2019
Posted by: Greblrac
[This review was collected as part of a promotion.] Had to replace my 10 year old full size Frigidaire refrigerator and the new design is so much better. More space. Big beefy handles. Superb interior led lighting. Purposeful door bins. Two disappointments - one crisper drawer at bottom. Have to store fruit in open bin in fridge but there’s plenty of space. Unit makes noticeable noise. Still love it though.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks fantastic
on September 25, 2019
Posted by: Kfreckle
[This review was collected as part of a promotion.] Bought this with our new home with the companion fridge. It really is a feature in the kitchen. People come in and are impressed with it. Versy spacious on the inside. No issues with it so far and its been about 5 months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellant!!!
on October 2, 2019
Posted by: Phil Bar
[This review was collected as part of a promotion.] Spacious, energy efficient, gorgeous, what more can I say, we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud loud loud
on November 18, 2019
Posted by: Mikey68
I wish I would have read the reviews about being loud. I have never heard a freezer this loud. My TV at normal volume still doesn't block the sound. When the freezer shuts off it is like heaven on earth. I'm so not happy and will be trying to return all my frigidaire appliances if this cant be fixed. This is not normal so dont reply by saying it is!!! And if it is then you should fire the person who design this unit!! I will update with a decibel level
Response from frigidaire.comBy Briana, Online Outreach Specialist, November 22, 2019
Hello, Mikey68! Thank you for your feedback! We sincerely apologize for your experience with your appliance. With your new appliance, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
BIG COLD BRIGHT
on November 21, 2019
Posted by: DrBobO
[This review was collected as part of a promotion.] This freezer is very well thought out and is a beast! Very large, lots of shelves, bins, drawers. Gets very cold very fast. Lights are very bright so it's easy to see everything in there. One star off for extreme difficulty of opening door-not a vacuum issue-it actually moves on its base when you open it. Tough if you have two hands on something large. . Trying to figure out
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking and features.
on November 22, 2019
Posted by: Samp70
[This review was collected as part of a promotion.] We have had it a month and bough along with the matching glass door fridge. They make our kitchen look so upscale and professional!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fit
on November 23, 2019
Posted by: Shenry
[This review was collected as part of a promotion.] Love the appearance and size. Perfect fit. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Huge
on November 24, 2019
Posted by: Geo1377
[This review was collected as part of a promotion.] We bought this freezer 2 months ago & we love its size. We are a family of 5 & it has plenty of room for all of our frozen treats.
Written by a customer while visiting frigidaire.com