Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
2
Louder than expected
on February 9, 2020
Posted by: Mona80
[This review was collected as part of a promotion.] I have 2 friends that own this fridge and freezer combo. They both love their set. Ours is quite a bit louder than any other fridge or freezer we have owned. Immediately when we turned it on, it's obvious when it is cooling and is often running. We had an appliance professional come out and he replaced the fan. He said it's all he could do and even though ours friends is silent and you cant hear anything when it's on, he said the model of the fan or something could be changed in assembly that is making the noise and "it is what it is." It sounds like a microwave is going when it turns on. Bummed that the cheap one in the garage is way quieter. It looks nice and I like the shelves for organization. I just hoped it would sound quiet like other freezers we've had.
Response from frigidaire.comBy Briana, Online Outreach Specialist, February 12, 2020
Hello, Mona80! Thank you for your feedback! We are sorry to hear that this model has not met your expectations. With your new appliance, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love the size and capacity.
on August 10, 2020
Posted by: Michael E
[This review was collected as part of a promotion.] We bought this appliance along with a fridge and love both so much we purchase another set for another home.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice inside space and illumination
on September 10, 2020
Posted by: Cyclone1
[This review was collected as part of a promotion.] I bought the combo and with the trim kit it looks great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fabulous
on August 17, 2015
Posted by: Carol h
from Stevenson Ranch, CA, United States
I purchased both the freezer and refrigerator. They are fantastic and the highlight of the
Kitchen
Kitchen
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
bottom bin
on August 20, 2015
Posted by: galpal
from Vancouver, WA, United States
Only negative issue is there should be double veg fruit bins in bottom
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great!
on September 23, 2015
Posted by: Chris G
from Minneapolis, MN, United States
Bought the fridge and freezer of this style and they look great. The brand emblem on the outside was applied crookedly at the factory so we worked with the appliance store to receive a new one at no charge after we removed the crooked one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of Space
on September 25, 2015
Posted by: StinaH1983
from St Louis, MO, United States
This freezer is very nice and spacious. If I had to complain about something, it would be the ice maker is a little slow.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Light and bright
on October 21, 2015
Posted by: Appfan
from Niceville, FL, United States
I love my new freezer. I had to replace an older version of this freezer last month. This one is so much nicer. I like the lighting and vast amount of room. Most impressive is the way the door seals itself shut. It's a must buy!
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, November 3, 2015
Hello Appfan. We agree, this freezer has excellent PowerBright™ LED lighting! We are thrilled to hear you are enjoying your new Frigidaire Professional freezer. Kindly, Anna
Written by a customer while visiting frigidaire.com