Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
5
on September 14, 2016
Posted by: PerfectFreezer
from Nevada
[This review was collected as part of a promotion.] We upgraded to this model when we purchased our new home about a month ago and we love it! It has been great, with no issues and it has plenty of room! The door seal is great! I feel like it is airtight!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the look!
on September 14, 2016
Posted by: OpaFritz
from Shepherdsville, KY
[This review was collected as part of a promotion.] Our home came new with the Frigidaire Professional Series all refrigerator and all freezer. They were older, 17 cu. ft. units. Our refrigerator went out and we replaced it with the 19 cu. ft. Professional Series unit, because Frigidaire doesn't make the 17 cu. ft. version anymore. A few months later, we replaced our working Frigidaire 17 cu. ft. Professional Series all freezer unit with the 19 cu. ft. version so they would match. It seems to make ice faster than the old one. We love the LED lighting inside and the softer frozen compartment for our ice cream! A friend of our family experienced the loss of their home to a fire this past January and when they rebuilt their home, they had the Frigidaire Professional Series all refrigerator and all freezer installed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this freezer
on September 14, 2016
Posted by: Jmud
from Tampa, FL, United States
[This review was collected as part of a promotion.] I am extremely pleased with this appliance. I like the lighting inside. It is so bright. When I have people over they also like the look.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Great! Lots of space
on September 16, 2016
Posted by: Ray L
from Salem, OR, United States
[This review was collected as part of a promotion.] We bought this freezer along with the atching refrigerator and trim kit, so far they both work great! We constantly receive compliments on the looks.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Mediocre quality control.
on October 14, 2016
Posted by: Steering Wheel Attendant
from Claremont, NC, United States
[This review was collected as part of a promotion.] The unit I received was damaged when I received it. The way it was damaged and lack of evidence of the damage occurring during transport suggests it was damaged before it was originally packaged for shipping. The drawer slides were incorrectly assembled. I had to take them apart and reassemble them so that the drawers would open far enough to be useable. Of coarse I don't own a press so I had to epoxy the stops in place to keep the drawers from pulling out too far. The branding plate on the front of the unit was installed crooked at the factory. Also, the ice maker does not work well, but I wonder if the damage at the rear of the unit (directly behind the water inlet for ice maker) might be effecting its operation. I gave 3 stars only because poor manufacturing standards seem to be the norm for appliance manufacturers.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 20, 2016
Hey Steering Wheel Attendant! Thank you for sharing your feedback. I would like to ask that you to reach out to our care team in hopes you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 8am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you can have your full mailing/physical address, phone number along with your freezer's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our and brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2016
Posted by: Silas1
from Bellevue, WA, United States
[This review was collected as part of a promotion.] Awesome to have a great big and professional looking fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Review Rejected By Frigidaire Here's the Re-Write.
on October 16, 2016
Posted by: EvilUs
from Orland Park, IL, United States
[This review was collected as part of a promotion.] So this was my first submission that was rejected by Frigidaire because of one of the following;
Mention a competitor
Directs business away
Includes personally identifiable information
Mentions shipping complaints
Including inappropriate media
Contains a URL
Is vague or needs more detail
Includes profanity
Mention a competitor
Directs business away
Includes personally identifiable information
Mentions shipping complaints
Including inappropriate media
Contains a URL
Is vague or needs more detail
Includes profanity
Everything seems fine with the operation of the units. My only concern is the actual look of the stainless doors. They both look as though they went 12 rounds with Manny Pacquiao and lost. There are small thumb to fist size indentations all over the doors. A representative was out and agreed with me about this and said that Frigidaire will probably not want to replace the units. We'll see
So here is the re-write:
Everything seems fine with the operation of the units. My only concern is the actual look of the stainless doors. They both look as though they went 12 rounds with a welterweight fighter and lost. There are small thumb to fist size indentations all over the doors. A representative was out and agreed with me about this and said that Frigidaire will probably not want to replace the units. I disagreed with him and said Frigidaire would stand behind their product. We'll see!
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 26, 2016
Oh no, EvilUs! I hate to hear that this has happened to you. Please look for my email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stunning looks
on October 22, 2016
Posted by: LarryS
from New Jersey, United States
[This review was collected as part of a promotion.] I bought this a few months ago, for a full kitchen remodel. It looks fabulous installed. My only complaint is that there is no filter for the ice maker.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com