Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
4
Great layout and size!
on August 2, 2020
Posted by: Kimberlysb
[This review was collected as part of a promotion.] I bought this freezer to pair with a single door refrigerator for our mudroom. It is spacious and the layout makes it very useful! It looks great, too! The only complaint I have is that it periodically makes a strange, loud noise. I intend to contact Frigidaire to address this.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love
on August 24, 2020
Posted by: Kisha925
[This review was collected as part of a promotion.] Love but ice is building up seem to have issue with defrosting
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great storage and look!
on August 29, 2020
Posted by: JAustin
[This review was collected as part of a promotion.] This completes the look we were going after in our kitchen. Combined with the fridge and the trim kit, this fridge looks like a masterpiece.
I’ve read a few people didn’t like the noise the cones from the fridge or freezer. I wasn’t worried about it and don’t have a problem with it. I’d guess it’s a little louder than most fridges, but I’d say that’s due to the fact that there’s two compressors.
Doesn’t bother us and we love this setup.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Full freezer
on September 10, 2020
Posted by: JJSouth
[This review was collected as part of a promotion.] Love it!! Easy to reach everything! So easy to clean!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well Built and Quiet!
on December 10, 2015
Posted by: ttuandrew
from Lubbock, TX, United States
We purchased our freezer two months ago as a replacement for an older unit. The interior of the Professional Freezer is well laid out and easy to use. The drawers are a wonderful addition, and the door organizer really works well. The unit is so quiet! And the fact that the freezer pulls a vacuum to seal itself every time you close the door just shows you the efficiency of the unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
quality is lacking
on February 14, 2016
Posted by: superima
from Brooklyn, NY, United States
I have the refrigerator for 4 years. I've had to have it repaired 5 times already and once again it is not working. I am waiting for service again. I am sorry that I bought this refrigerator. I am starting to look for a replacement from a different company. I don't want to live with this aggravation and throwing out food.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible
on October 16, 2017
Posted by: Amy Y
from Dallas, TX, United States
I left a very detailed review of this product, but Frigidaire won’t publish it. Life of this freezer is five years only. Then you get to replace both freezer and refrigerator. Fun!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 18, 2017
Gosh Amy! I apologize for your experience with your freezer. In researching, I was unable to locate any reported matters of yoru concern. So that we can get a better understand of any matters you have experienced, feel free to reach out to us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product!
on December 9, 2015
Posted by: Ghsvamp
from Bonney Lake, WA, United States
This was put in our newly built home and its a great product. Easy access and great space. Love it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com