Customer reviews from frigidaire.com
Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
350
4 Stars
95
3 Stars
20
2 Stars
15
1 Star
20
94%of customers recommend this product.
(
295 out of
313)
Customer Reviews for Frigidaire - Professional Series 18.6 Cu. Ft. Frost-Free Upright Freezer - Stainless steel
Customer Rating
5
Excellent design, looks and operation - very happy
on February 13, 2020
Posted by: Jim M 77
[This review was collected as part of a promotion.] We purchased bot the freezer and refrigerator pair when remodeling our kitchen. They look fantastic and run beautifully so far - Very Happy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Functional
on February 17, 2020
Posted by: TAPC
[This review was collected as part of a promotion.] We had this installed about a month ago. Very functional with a nice internal layout for keeping things organized. The compartments/shelves on the door are very useful. I'm short so deep shelves (especially up high) can be an issue...not with this freezer. I am able to reach everything.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks amazing!
on February 18, 2020
Posted by: CarolynAN
[This review was collected as part of a promotion.] I bought this with the refrigerator and trim kit and it looks amazing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome space
on February 18, 2020
Posted by: RachelTeague1
[This review was collected as part of a promotion.] I’m so happy with my purchase! This freezer looks so sleek and has plenty of space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Freezer Highly Recommend
on March 17, 2020
Posted by: Sheila T
[This review was collected as part of a promotion.] I purchased in mid 2019 for a remodel along with the window fridge and trim kit. It looks amazing and performs great. Reliable ice production. Gave us a built in look for a fraction of the price. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely Fabulous
on March 27, 2020
Posted by: Kma4382
[This review was collected as part of a promotion.] We purchased this 3 months ago and we absolutely love this setup. As we where remodeling our kitchen we was to use the 36” we already had that was only 4 years old but we needed more refrigeration. The 4’ refrigerators where just out of site. These are cabinet depth and with the trim kit my wife just absolutely loves the professional look.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great but loud!
on April 7, 2020
Posted by: Bronc
[This review was collected as part of a promotion.] I just bought the refrigerator and freezer. I love the look of both of them but the freezer is ridiculously loud. My cheaper other freezers are extremely quiet compared to this. I can hear it 3 rooms away! They really need to dampen the noise level on this. I might actually return it because of the noise! Still deciding. I heard the coming out with a new model. More expensive so I hope they have solved the noise problem!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very Noisy, but Looks Great
on May 25, 2020
Posted by: Bswan
[This review was collected as part of a promotion.] This freezer's fan is very noisy and has a high-pitched tone that sometimes wakes me up at night. That's the only reason I gave it an average rating. Otherwise it is very modern looking and is arranged nicely on the inside.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, June 2, 2020
Hello, Bswan.
Thank you for your review!
Great to learn how much you’re enjoying your new freezer.
I understand you’re noticing loud sounds from your appliance.
Modern appliances have increased storage capacity and more stable temperatures, which requires a high-efficiency compressor. The sounds you are experiencing normally indicate your freezer is operating correctly.
When the surrounding noise is low, you might hear the compressor running while it cools the interior. Some surfaces on floors, walls, kitchen cabinets, or open kitchen plans may make these sounds more noticeable.
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thank you for your review!
Great to learn how much you’re enjoying your new freezer.
I understand you’re noticing loud sounds from your appliance.
Modern appliances have increased storage capacity and more stable temperatures, which requires a high-efficiency compressor. The sounds you are experiencing normally indicate your freezer is operating correctly.
When the surrounding noise is low, you might hear the compressor running while it cools the interior. Some surfaces on floors, walls, kitchen cabinets, or open kitchen plans may make these sounds more noticeable.
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com