Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product.
(
593 out of
898)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
5
Great product
on May 29, 2021
Posted by: J J L
from Las Vegas
We love our GE Microwave Oven. This is our second one. The other just like this one, we just wore it out from use. I hope they continue to keep this model. It has so many good features and settings.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
New Microwave GE profile
on May 30, 2021
Posted by: Profile LOVER
from Arizona
We love the GE Profile line of appliances.♥️This is our second microwave convection oven after 16 years. It perfectly cooks vegetables every time! The only reason that we give this microwave is a design flaw. Our old GE profile had a rotating dial to choose what items you were cooking. It was very convenient. With this model you must choose from a minute legend inside, or memorize that vegetables are “SC 2”. We didn’t have a microwave for almost 3 months, and are extremely happy with our purchase! I was burning rice on the stove and now it’s cooked to perfection because we have our GE Profile microwave again! :)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
convection oven
on January 15, 2020
Posted by: deadbeat
from WA
i wanted a microwave/convection oven for it's versatility. we had one just like this but it failed after 3 years. we went ahead and purchased another one anyway.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good!
on June 19, 2021
Posted by: RDUNC
from Raleigh NC
We purchased this to replace a 15 year old GE built-in model. So far, we are pleased with the features and performance, including the convection cooking. Very happy with the 30 second add on and popcorn features. The only downside is the glass in the door is too dark making it difficult to see what is cooking inside.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
lacks power
on June 22, 2021
Posted by: Hudson Valley
from Hudson Valley, NY
Swapped out a 10 year old GE Profile for this one. Features, etc are the same with the exception that this unit takes 50-75% longer to heat something. For example, the pop corn button on the old one-perfect. Pop corn button on this one-useless. In the
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, June 23, 2021
Hello there,
Thank you for sharing your review with us. We're so sorry to hear that this microwave is not meeting your standards. We certainly understand being frustrated. We'll be sure to pass this information to our product team for future developments. Hope all is well! Mike@GEA
Thank you for sharing your review with us. We're so sorry to hear that this microwave is not meeting your standards. We certainly understand being frustrated. We'll be sure to pass this information to our product team for future developments. Hope all is well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent!
on June 23, 2021
Posted by: jchoi
from San Jose CA
I had a 1994 Profile microwave oven that came with the new house. It didn't have a removable turntable and convection cooking but it was doing great for all these years until today. It was replaced because I am updating my kitchen appliances. The new microwave oven has convection cooking that my wife always wants. It fits into the cutout just like the old one. It is powerful and beautiful!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on July 1, 2021
Posted by: Anonymous
from Cary, NC
We've had this for 2.5 years and three of the top section of pads are not responding to touch.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, July 7, 2021
Hello,
Oh no! We're very sorry to hear that some parts of the touch pad are not working. We certainly understand how much of a pain that is and want to provide some troubleshooting tips.
If the microwave key panel is not responding or working properly, check the following:
Make sure that the microwave is plugged into a grounded outlet. It must be a 3-prong outlet.
Make sure the clock is set.
Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 seconds. Plug back in, or reset circuit breaker, and try reprogramming unit.
Check the house circuit breaker. If the microwave is DEAD and there is no display and nothing works- the problem could be a blown fuse or tripped breaker.
If none of these suggestions solve the problem, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Best wishes! Mike@GEA
Oh no! We're very sorry to hear that some parts of the touch pad are not working. We certainly understand how much of a pain that is and want to provide some troubleshooting tips.
If the microwave key panel is not responding or working properly, check the following:
Make sure that the microwave is plugged into a grounded outlet. It must be a 3-prong outlet.
Make sure the clock is set.
Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 seconds. Plug back in, or reset circuit breaker, and try reprogramming unit.
Check the house circuit breaker. If the microwave is DEAD and there is no display and nothing works- the problem could be a blown fuse or tripped breaker.
If none of these suggestions solve the problem, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave.
on July 2, 2021
Posted by: Randy1524
from Apopka, Fl.
Great features, love the convection oven
and broiler.
and broiler.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com