Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product.
(
593 out of
898)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
5
So Pleased with my Profile Microwave-Convection
on August 3, 2016
Posted by: Prairie_baker
from Omaha, NE, United States
I had a GE Monogram microwave-convection oven for 25 years and replaced it when my original Monogram wall oven needed replacement. I've waited several months to get to know the appliance before I posted a review. Overall I'm very pleased with this appliance. Both the microwave and convection functions are powerful. The touchpad is intuitive and well laid out, with good placement of the start and off/clear buttons. It has great functionality, cooks and bakes like a dream, and looks beautiful. It took 15 years off the appearance of my kitchen!
There are a couple things I wish GE had done differently - I hope GE designers consult professional home economists, not just engineers. Most of us don't need an AM/PM display to tell us whether it's morning or evening. I'd rather have larger print on the digital display so I can see it from further away. I personally find the 15-second timer increments inconvenient - I want to be able to key in microwave times like 20 or 40 seconds but can't. This oven is so powerful that sometimes 30 seconds is just too long.
I looked at online reviews before I selected this appliance and some people commented the programming sequence was complicated; others thought the oven was loud. There is one additional step in the oven start sequence - 4 steps instead of 3 - but I was comfortable with it by day 3. When working, the appliance is audible but for me, that's not a problem. I could always hear my Monogram microwave-convection and after awhile, you just tune it out. Bottom line - I'd recommend this appliance to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst microwave ever
on August 30, 2022
Posted by: CA Homeowner
from CA
Our home and all appliances are a little more than 2 years old. Our microwave started malfunctioning a year ago (just after the warranty ran out of course). The lights on the clock/panel only partially work and half the buttons don't work anymore. Several of our neighbors have had their identical microwave completely die after the 1-year warranty ran out or have had similar or worse issues to ours. I have owned GE appliances in the past and they have been fine but it seems our neighborhood received a bad lot of microwaves (and refrigerators). Very disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 12, 2022
Hello- We are so sorry to hear you and your neighbors have had these issues with your appliances. We can understand how upsetting this is for you and your family and would like to get a little more information from you. We will be reaching out to you via email soon. We appreciate your patience in waiting to hear from us. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Microwave
on November 13, 2022
Posted by: samanthalane
from ca
I have owned 3 of these in 6 years. Only kept buying the same model because the dimensions fit into a wall kit. NO MORE! Tired of replacing microwaves!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mel@GEA, Ge appliances, November 14, 2022
Hi, and thanks for reaching out to us. We want to apologize for the experience you've had. We always strive for excellence. We hope the next microwave exceeds your expectations. We hope this helps. Have a great day. -Mel@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Seemed to be a lemon from the start
on December 8, 2022
Posted by: Wammer63
from Rolling Meadows, IL
Purchased this microwave in November 2017 and had it installed May 2018 after our kitchen remodel was completed.
At first all was fine, but then we started having trouble with the door. Had a service tech out who made some adjustments and we were fine for a couple weeks. Service tech came back out and filed a report for a replacement under warranty. New unit was installed January 2019 and worked fine until June 2022 when it stopped heating.
Due to our experience with this product, we chose to replace it with a different unit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 13, 2022
Hey there – thanks for taking the time to write a review on your microwave. Our apologies to learn of your issues with this unit, as that is not the ownership experience that we strive for. It’s understandable how disappointing it is when an appliance doesn’t live up to expectations.
We’re glad to see that you were able to take advantage of your warranty to get a replacement unit. We will surely share your feedback with our engineering team, and we hope to be able to earn back your trust in our brand in the future. Please feel free to reach out anytime if there is any way we can assist you. Warm regards. Lauren@GEA
We’re glad to see that you were able to take advantage of your warranty to get a replacement unit. We will surely share your feedback with our engineering team, and we hope to be able to earn back your trust in our brand in the future. Please feel free to reach out anytime if there is any way we can assist you. Warm regards. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good and so-so
on September 29, 2016
Posted by: Needs more room
from Waynesboro, PA, United States
Expected to have more interior space. Can't hold a 13"×9" cake pan. Cuts down on what you can ba k e in it. Does an okay job on baking. Microwave works well, just slightly disappointed with the convection side...which is why I bought it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Jury still out
on January 30, 2017
Posted by: sass 1
from Walnut Creek, CA, United States
Just replaced my old GE microwave with this and wish I had paid a little more attention to the details. No reheat option, Beverage option does not use sensor, and can't seem to defrost by time. Most programmed option require lots of "button pushing". Not a lot of options for sensory cooking, which I really wanted.
On a positive not, I tried the Conv/Roast option and was pleasantly surprised with the results. Since I'm unfamiliar with this micro/convection combo cooking, I had to check the meat constantly. Wish they had added a probe or sensory cooking for this.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy JILLatGE, GE Appliances , February 13, 2017
Hello. Thank you for taking the time to write your review on your new convection microwave. We’re happy to hear you are pleased with the convection roast option, but sorry you are not as satisfied with some of the other features. We appreciate your detailed feedback and will share your comments with our design team. Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
4
Different but good
on April 9, 2017
Posted by: momjo
from Latham, NY, United States
I replaced my 5 year old GE convection microwave with this one. The other died and repairs were too expensive to make it worth fixing. Picked this in spite of the disappointment with the length of time we had the other one because it has the features I have gotten used to. We use the microwave daily and I use the convection feature as a second oven and when cooking or baking smaller quantities. I wouldn't be without a combination oven and GE is still rated the best of those available. I miss one or two of the features that were on the other one, particularly the timed defrost cycle.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Love Hate relationship
on May 5, 2020
Posted by: Berneice
from Springfield, OR
Loved my last GE Profile micro/conv. oven. We moved so I bought another. I can't use a 13x9 inch pan to bake in or a pan big enough to broil bacon with out folding it . The reason being is because you can't turn the turntable off on this model and you can't take out the turntable because the round baking/ broiling racks will not sit level. The inside measurements are deceiving as you can't fit anything but a small round casserole dish or 8x9 pan. I specifically loved using the older model as a smaller or extra oven and this is not the case with this one. For the cost this is very, very, very disappointing GE.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com