Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
97
1 Star
185
66%of customers recommend this product.
(
593 out of
903)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2
poor lifespan
on February 24, 2020
Posted by: noiwouldnot
We had to replace this microwave after only 2.5 years with the same exact model to fit the space and trim kit. Very disappointed in its poor lifespan.
No, I would not recommend this to a friend.
Features
2
Performance
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 25, 2020
Hello! We're sorry to hear of your previous microwave experience. Your disappointment is certainly understandable. Although we don’t anticipate that you will have any issues with your new replacement model, please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
2
already broken
on March 29, 2020
Posted by: Lauren28
from San Antonio tx
We’ve been using this product for a little over 2 years and we are only able to use the quick 30 button . We can’t use the conventional oven because the start button does not work. This should not be happening on a product that is this expensive. The clock is also not functional properly with the numbers . They are only displaying partial numbers . Very frustrating and not sure how to get this fixed and I’m sure the cost to fix it is just as much as the price of the product
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 31, 2020
Hello Lauren28 - We're very sorry to hear of your microwave situation. We understand how this would be frustrating.If you will email your details to our email address, http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact we will be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. We'll keep an eye out for your reply.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t waste your money on this appliance
on April 15, 2020
Posted by: John101
from Sausalito
This microwave convection oven quit working after only 18 months.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Short life
on June 12, 2020
Posted by: Steve10629
from Mesa, AZ
Worst microwave I have ever owned. Only 3 years old, used 3-4 times a week and quit working
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile Microwave
on July 12, 2020
Posted by: Shangrila
from Massachusetts
Have been using the Microwave for more than 5 years now. It is still working very well. All the features mentioned are very functional. My wife is happy.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Met my requirements
on July 14, 2020
Posted by: Flyfeather
from Indianapolis, IN
Good dual cook microwave with great design and met my specific requirements. Only four stars because door has stuck occasionally. A few reviews prior to my purchase also mentioned this. But, it's manageable. Overall, a great microwave
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Never buy this
on July 26, 2020
Posted by: GH700
from Nashville
At first, the plate would keep revolving when the door was open and then a week into this the microwave stopped working. So, now we do not have a functioning microwave, and it seems like there are no easy and cost-effective replacement for this unit. I would strongly recommend anyone not to buy this product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage!
on July 31, 2020
Posted by: Sammiedog
from Blaine, Washington
Had had this for 3 years and was the most expensive Micro I have ever purchased. 1 month after the warranty lapsed, the door mechanism broke..had it repaired. Now, the oven won't heat and the turntable won't turn. Last week, the turntable kept going, even when the oven was done, that stopped, just in time for NOTHING to work!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com