Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7 out of 5
3.7
(1,003 Reviews)
Open Ratings Snapshot
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product. 
(
593 out of 898
)
Best Buy Privacy Policy
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1 out of 5
1
Don’t waste your money on this appliance
on April 15, 2020
Posted by: John101
from Sausalito
This microwave convection oven quit working after only 18 months.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Short life
on June 12, 2020
Posted by: Steve10629
from Mesa, AZ
Worst microwave I have ever owned. Only 3 years old, used 3-4 times a week and quit working
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
GE Profile Microwave
on July 12, 2020
Posted by: Shangrila
from Massachusetts
Have been using the Microwave for more than 5 years now. It is still working very well. All the features mentioned are very functional. My wife is happy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Met my requirements
on July 14, 2020
Posted by: Flyfeather
from Indianapolis, IN
Good dual cook microwave with great design and met my specific requirements. Only four stars because door has stuck occasionally. A few reviews prior to my purchase also mentioned this. But, it's manageable. Overall, a great microwave
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Never buy this
on July 26, 2020
Posted by: GH700
from Nashville
At first, the plate would keep revolving when the door was open and then a week into this the microwave stopped working. So, now we do not have a functioning microwave, and it seems like there are no easy and cost-effective replacement for this unit. I would strongly recommend anyone not to buy this product.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Quality
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Garbage!
on July 31, 2020
Posted by: Sammiedog
from Blaine, Washington
Had had this for 3 years and was the most expensive Micro I have ever purchased. 1 month after the warranty lapsed, the door mechanism broke..had it repaired. Now, the oven won't heat and the turntable won't turn. Last week, the turntable kept going, even when the oven was done, that stopped, just in time for NOTHING to work!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
touchpad stops responding within 6 months
on September 27, 2020
Posted by: EricLee
from Georgia
touchpad stops responding within 6 months, starting with "cook time" and "add 30 seconds"
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
1 out of 5
1
Value
2 out of 5
2
Response from geappliances.comBy Sharon@GEAGE_AppliancesNovember 10, 2020
Hi EricLee - Thanks for taking time to share your experience. We are truly sorry to hear of the touchpad issue with your microwave and know how frustrating this is for you. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm

We hope this is resolved for you soon.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Not what I expected from GE
on October 11, 2020
Posted by: Maripepa
from Altamonte Springs, Fl
Purchased oven in March 2018. Kept it perfectly clean. Daily usage for reheating food, and baked cakes once every 2 to 3 months. The inner tray start rotating everytime I opened the door, but continued heating. Stop working completely un September 2019. Worst microwave/conv I ever had.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
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