Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
97
1 Star
185
66%of customers recommend this product.
(
593 out of
903)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
5
Great Microwave
on January 12, 2023
Posted by: JST7262
from Kansas
Had this microwave for approximately two weeks and love its functionality and appearance. Versatility to use as either a microwave or a convection oven is a great addition to our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent Microwave
on February 20, 2023
Posted by: Tiki123
from Boston
The GE microwave is a great machine! It runs extremely quiet and is very powerful. Also having the option to use the convection oven feature is a plus.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Microwave
on March 2, 2023
Posted by: MatthewFr
from Dallas, TX
Would have never thought 50watts less would mean having to add 30seconds to pop a bag of popcorn, but alas...here we are waiting an additional 30 seconds to start Ted Lasso because this new microwave doesn't pop a bag like our old microwave. Hey, at least it matches the rest of our appliances though.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality for an expensive unit
on November 18, 2023
Posted by: edfromnorthridge
from Northridge, CA
Microwave came with new home purchase. After 2 years of working, it no longer heats up food. It will still turn on, but it doesn't heat anything up.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, November 21, 2023
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is not heating the food.
If your microwave runs but is not heating, please refer to the troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110#:~:text=If%20your%20microwave%20runs%20but,door%20and%20close%20it%20firmly.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is not heating the food.
If your microwave runs but is not heating, please refer to the troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110#:~:text=If%20your%20microwave%20runs%20but,door%20and%20close%20it%20firmly.
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on January 22, 2024
Posted by: Imran786
from Michigan
Conventional and microwave oven both work perfect. I mounted it on top of my gas oven, with the frame it looks like one unit. All safety features are awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent quality
on June 8, 2024
Posted by: Anonymous
from South Carolina
This is the greatest microwave I have ever purchased.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Bad switches after a 1 year
on December 29, 2024
Posted by: Thosis
I love the product however, the 2 switch stop working and I don't know what to do now.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, January 14, 2025
We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on January 15, 2025
Posted by: Rjz2
from Arkansas
Not happy with GE products. This is the 3rd GE item I purchased and problems with all three
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 22, 2025
Thank you for taking the time to leave us your honest feedback. We certainly understand how important it is to have your unit working as it should. We'd like to investigate this matter fully and have reached out to you via email to gather some additional information. Please keep an eye out for this and respond at your earliest convenience.
Written by a customer while visiting geappliances.com