Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
97
1 Star
185
66%of customers recommend this product.
(
593 out of
903)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
3
Very disappointed! Stopped working in 2 years
on March 10, 2024
Posted by: NamP
Not what I would expect from a GE Profile appliance. Stopped working in 2 years. The table inside turns when the door is open and does not turn when closed and heating. Stopped heating up allltogether after malfunction. Thought this was a quality product!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, March 12, 2024
Thank you for posting a review on your GE Profile Series microwave. We want to do what we can to assist further, and an agent is going to be reaching out to you directly via email to gather some information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Electronics extremely unreliable - defective
on May 28, 2024
Posted by: jritts
from Los Angeles
What a joke. Control panel stopped working after several years and a replacement costs hundreds.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, May 29, 2024
We're sorry to hear that the control panel is no longer working on your GE Profile Series microwave. We hope you will allow us the chance to make it up to you in the future. If you're interested in replacing the unit, you can contact our personal shoppers team for further assistance at 1-800-430-1757.
Written by a customer while visiting geappliances.com
Customer Rating
2
Ditto another review...looks nice, didn't last
on August 27, 2024
Posted by: Annoyed302
from Texas
Like another reviewer wrote, the control panel went out after about 2.5 years. I used it for about 3 weeks with only the 30sec and 1 min buttons. Then everything died, only vertical dashes in the display. I had this installed to look like a built-in. Now I have to disassemble and see if I can find a replacement that's about the same size, so I can reuse the front frame.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 28, 2024
We'd like to assist you with your microwave. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
Save yourself, find something better
on August 14, 2025
Posted by: Bun3
from Minneapolis
The buttons and numbers stopped working after only 3 years of use. Fixing it was just as expensive
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 19, 2025
We're sorry to hear about the control panel needing to be repaired. We're confident that after the recent repair, your microwave is going to serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great looks!
on June 9, 2014
Posted by: NewKitchenGirl
I bought this product one month ago, I'm very pleased with its performance.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It's OK
on January 7, 2017
Posted by: VickieJean
I don't think I am that dense but it seems like the manual is not very clear. Just seems like it could include a lot more information to make it a little easier to run all it's special features. I just seem to run it by cooking times I used with my old microwave. Not impressed, just frustrated with a new product that I don't feel is very easy to run.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful
on October 16, 2017
Posted by: Captain JJ
from South Carolina
I have had mine for probably twelve years and couldn't do without it. If it should go bad, I would have another one within a day or two.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Very unhappy
on August 30, 2018
Posted by: Susie 26
from Monsey ny
Had one previously very unhappy with this convection microwave
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com