Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product.
(
593 out of
898)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1
Don't buy
on July 18, 2025
Posted by: Trash mircrowave
from Michigan
Worst microwave we have ever owned. We have had it for six years. Worked fine for the first 2-3 years. The last three years we have had it repaired three times (control panel, door toggle switches, power supply shut off). Its now deemed inoperable because one of the critical components (magnetron) won't shut off and thus caused the shut off to trip. Pre repair technician, its not even safe to be around this microwave because of the magnetron issue.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 29, 2025
We are so sorry to hear of your experience with this microwave's magnetron. Due to the age of this appliance, we advise viewing some replacement options so you can resume normal use.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not durable
on September 7, 2025
Posted by: Dmpat
Broke down just after 2 months on warrenty expiration
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Diego, GE_Appliances, September 9, 2025
We'd like to help you with your microwave. We recommend calling our warranty team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
1
Totally unacceptable quality and performance
on October 3, 2025
Posted by: Harsharao
from Plano, Texas
Writing in frustration to caution purchase of the GE brand. Extremely frustrated with the GE Profile 1.5 Cu. Ft. Countertop Convection/Microwave Oven PEB9159SJ2SS purchased 3 years ago assuming its a premier brand. Panel Switches don't work anymore, turntable keeps turning by itself randomly, LED display digits failing and now completely stopped heating. Spent twice on repair of switch and control panel as I this was custom fit into my cabinet with special faceplates. Now its just a shining piece of junk! Similar frustrating experience with GE stove top where the letterings have erased, knobs broke and spark contact keeps failing. Never ever GE!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 6, 2025
We would like to assist you with this microwave and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com