Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
97
1 Star
185
66%of customers recommend this product.
(
593 out of
903)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2
This Model is a "Lemon"
on September 17, 2024
Posted by: JV11
from Arlington, VA
This microwave's features are great when they work. Unfortunately, this microwave's life span is only 3 years before the control panel malfunctions. The digital numbers start to disappear, then the whole appliance stops working because of the malfunctioning control panel the numbers on the touch pad stop working. This model is a "lemon" not recommended for office environment. Six out of 18 built-in units 3-years ago stopped working within 3 month timeframe. I'm accustomed to the GE Appliances that work indefinitely.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, September 18, 2024
We 're sorry to hear that your microwave stopped working. We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
Written by a customer while visiting geappliances.com
Customer Rating
3
many issues
on November 2, 2024
Posted by: 1mmari
this microwave is just OK….. had several issues with the controls and replacing parts that did not work. Now I have to replace totally. Unfortunately I will be stuck with this model because it is a built-in and other trim kits won’t fit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, November 4, 2024
We'd like to assist you with your microwave no longer working. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on November 6, 2024
Posted by: Mayormarrone
In a world where every product seems to be quickly disposed of, GE products far exceed its expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice product but black keypads should be backlit
on November 8, 2024
Posted by: Nita87
from NV
Black keypads should be backlit on black appliances
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Love it when it works - but costly when it doesn't
on November 19, 2024
Posted by: UsedToPreferGE
from Wash DC
Love it when it works. But significant failures and lack of reliability plague this microwave. Our now 5 year old microwave as needed material repairs every two+ years. We've had a turntable that won't stop. Motor that continues even with the door open - and more. Suggest you avoid this unit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, November 22, 2024
We'd like to support you with your microwave. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features but not reliable enough
on December 10, 2024
Posted by: phem2024
This has great features and looks good with the built-in trim kit. But similar to what others reported, after 3-4 years we started experiencing numerous issues: the numbers stopped displaying properly, the turntable started rotating randomly after opening the door. Now it has stopped heating up food soon after the 5 year mark (although lights/fan turn on).
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2025
We know the importance of an appliance operating as designed for an extended amount of time. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
The best.
on December 14, 2024
Posted by: Trish6
from Winchester, VA
I love it. I have been waiting for a microwave like this. It's fast and easy. Plus, it is also a convection oven. Perfect for family events.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Beauty is Only Skin Deep
on December 17, 2024
Posted by: joseph 451
from Richmond, CA
I'll add to the numerous comments lately about this unit going dysfunctional. Last month, 12 months and 5 weeks after purchase, the clock stopped working. 2 days later most of the buttons stopped working altogether. I guess I feel lucky to have 30 seconds and 4 minutes plus the cancel button, and the phantom turntable thing has not started yet!
Have been happy with GE products in the past.
It was a real beauty for just one year, so one star.
Have been happy with GE products in the past.
It was a real beauty for just one year, so one star.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Kacie, GE_Appliances, January 7, 2025
We appreciate you letting us know your experience with this microwave. We certainly understand the importance of having your microwave working fully. We'd like to review this further and have reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Written by a customer while visiting geappliances.com