Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product.
(
593 out of
898)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
5
34 year old GE microwave replacement
on January 6, 2025
Posted by: DanD34
We replaced a 34 year old GE microwave with this model and it fit perfectly into the wall and works great. Couldn’t be happier.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good Microwave for the Money
on January 28, 2025
Posted by: KC87
from Lakeland, FL
Had this microwave in our home when we purchased back in 2020, tried the convection oven 1 time, and it made a mess and cooked unevenly so wasn't impressed, then at 8 years old, the motor just kept running and wouldn't shut off, only way to stop was to unplug, then it stopped working, so I researched 1.5 cu microwaves, didn't see much of a GE selection and decided to I order the same microwave since I knew it would fit in the cutout above the oven and I thought I could use the same trim kit, hoping to save $ - NOPE, microwave came yesterday and they made the back just different enough that the trim kit doesn't fit!! Minor screw hole changes and back is sticks out a little more so I had to order a new trim kit! On top of that, I decided to use the new microwave on the counter until the kit arrives.. IT DOES THE SAME THING... 3rd time using it the cook time stops, should end but motor just keeps going!! I hit stop, numerous times, open the door and it's still running! Brand new microwave, how is this problem still around? I am not going to install in the cabinet knowing this make/model still has a problem with the motor! Now I'm trying to determine who is going to help with this microwave, Home Depot says GE and GE says Home Depot! Not a good impression, especially for the GE brand! I would not recommend this microwave and would appreciate some assistance with this microwave that is not working!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 31, 2025
We'd like to assist you with your microwave. Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Microwave Ever
on January 30, 2025
Posted by: Mini Lady
Love my new Microwave. It soo much better than other brands I have had. Highly recommend this model
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Cook Time
on January 31, 2025
Posted by: GE Microwave fan
from Houston Tx
Very modern style. Heats quickly. I haven’t used the convection function yet but I look forward to it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Only lasted 4 years
on February 4, 2025
Posted by: Bb5515
from Fort Worth, TX
After 4 years of owning this expensive microwave it stopped working.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, February 6, 2025
We'd like to lend a hand with your microwave no longer working. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple powerful features!
on February 15, 2025
Posted by: Ryan8822
from Provo, Utah
I got mine from a scratch and dent store. I was just looking to get a normal microwave, but I’m glad I purchased this one. Simple but powerful. Fits great on countertop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Profile - I do NOT recommend this item
on February 26, 2025
Posted by: KAnnS
from Texas
This is the second one I purchase, and neither one of them lasted long. The most recent one lasted just over two years. On the first one, only the 30 second button and bottom numbers worked which looks to be a common issue in the reviews. Now on this one, the button to open the door will not work. I like the microwave when it works, but unfortunately for the price, I am going to have to find another option. These should not be going out in such a short time.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 27, 2025
We're sorry to hear about the door latch button breaking on your microwave. We'd like to help out with this. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on February 28, 2025
Posted by: Gp700
from FL
Very unhappy with this microwave digital screen numbers have slowly disappeared since installing and now most buttons on the keypad don't work at all or only work occasionally, will be looking for a replacement unit is there a comparable size one that GE can recommend
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, March 3, 2025
We are more than happy to assist you with compatible replacements for your current microwave. We recommend replacing your unit with the model PCWK22U1WDD microwave, as this unit shares similar dimensions and capacity which will make for a seamless installation. This unit also allows for a built-in installation. You can view this recommended model on our website at the link below.
https://www.geappliances.com/appliance/GE-Profile-2-2-Cu-Ft-Built-In-Sensor-Microwave-Oven-PCWK22U1WDD
https://www.geappliances.com/appliance/GE-Profile-2-2-Cu-Ft-Built-In-Sensor-Microwave-Oven-PCWK22U1WDD
Written by a customer while visiting geappliances.com