Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product.
(
593 out of
898)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
5
Microwave
on November 6, 2024
Posted by: Mayormarrone
In a world where every product seems to be quickly disposed of, GE products far exceed its expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice product but black keypads should be backlit
on November 8, 2024
Posted by: Nita87
from NV
Black keypads should be backlit on black appliances
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Love it when it works - but costly when it doesn't
on November 19, 2024
Posted by: UsedToPreferGE
from Wash DC
Love it when it works. But significant failures and lack of reliability plague this microwave. Our now 5 year old microwave as needed material repairs every two+ years. We've had a turntable that won't stop. Motor that continues even with the door open - and more. Suggest you avoid this unit.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, November 22, 2024
We'd like to support you with your microwave. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features but not reliable enough
on December 10, 2024
Posted by: phem2024
This has great features and looks good with the built-in trim kit. But similar to what others reported, after 3-4 years we started experiencing numerous issues: the numbers stopped displaying properly, the turntable started rotating randomly after opening the door. Now it has stopped heating up food soon after the 5 year mark (although lights/fan turn on).
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2025
We know the importance of an appliance operating as designed for an extended amount of time. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
The best.
on December 14, 2024
Posted by: Trish6
from Winchester, VA
I love it. I have been waiting for a microwave like this. It's fast and easy. Plus, it is also a convection oven. Perfect for family events.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Beauty is Only Skin Deep
on December 17, 2024
Posted by: joseph 451
from Richmond, CA
I'll add to the numerous comments lately about this unit going dysfunctional. Last month, 12 months and 5 weeks after purchase, the clock stopped working. 2 days later most of the buttons stopped working altogether. I guess I feel lucky to have 30 seconds and 4 minutes plus the cancel button, and the phantom turntable thing has not started yet!
Have been happy with GE products in the past.
It was a real beauty for just one year, so one star.
Have been happy with GE products in the past.
It was a real beauty for just one year, so one star.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Kacie, GE_Appliances, January 7, 2025
We appreciate you letting us know your experience with this microwave. We certainly understand the importance of having your microwave working fully. We'd like to review this further and have reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
PEB9159Sj3SS should be removed from product list
on December 27, 2024
Posted by: rahkino
This Microwave should be recalled. Was installed in new build homes in my neighborhood. Talked to about 8 home owners about their PEB9159Sj3SS Model and all 8 are experiencing issues with LCD display breaking, buttons not working, Microwave not shutting off. I've owned mine for about 2 years and it started to break in 1.5 years. Now I have to spend $$$$$$ just to replace something that should have worked for at least 5 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 13, 2025
While we understand the importance of an appliance lasting for a long period of time. However, it is not possible to determine the product or part failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com
Customer Rating
2
Garbage microwave
on December 30, 2024
Posted by: Garbage microwave
from Portland, Oregon
This microwave is not awesome , just like all the other reviews my microwave is now doing the same thing. I can only use the 1 min and 30 seconds button to heat. I bought this microwave in 2020 when I remodeled my kitchen and unfortunately I chose all of the other appliances as GE Profile. I have come to think that GE is no longer a great appliance manufacturer. The refrigerator I purchased also has a problem with the circuit board and decides to run water when someone gets close to it( Autofill) . I would love for there to be an actual recall on this microwave so the problem can be fixed instead of having to come and complain about the same issue and seeing nothing has been resolved.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, January 14, 2025
We appreciate you letting us know your experience with your microwave and refrigerator. We certainly understand how important it is to have your appliances working properly. We'd like to investigate this further and have reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Written by a customer while visiting geappliances.com