Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7 out of 5
3.7
(1,003 Reviews)
Open Ratings Snapshot
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product. 
(
593 out of 898
)
Best Buy Privacy Policy
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2 out of 5
2
Don’t recommend
on July 3, 2024
Posted by: Sofy123
Got this December of 2019. About a year ago it started turning on while the door was shut (it would spin). A few weeks ago we noticed the display image started going out and today (just like many others) it quit heating. The light turns on and it makes a noise but it doesn’t spin or heat up. Didn’t even get 5 yrs out of this microwave
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
1 out of 5
1
Response from geappliances.comBy DevinGE_AppliancesJuly 5, 2024
We want to help with your GE Appliances microwave. Please see the helpful article below for troubleshooting information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110&_ga=2.218425625.1622391129.1720185377-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Ning’s microwave/convection
on July 8, 2024
Posted by: Ning1958
from California
Look very nice and goes along well with my other applies. It is new so I have not used it much, but so far, working very eell
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Newer isn't always better.
on July 11, 2024
Posted by: JRoJR
from DC
More difficult to use than the GE convection/microwave it replaced: This one can't be used in low light since the buttons have no illumination. Second when you put an item it it to re-heat for 30 seconds, it doesn't return it to the same place so you can easily grab it.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy TierraGE_AppliancesJuly 15, 2024
We value your feedback. Your comments regarding your microwave are important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Sleek in-cabinet microwave
on July 14, 2024
Posted by: adj3
from Glen Rock, PA
Bought this to replace an older in-cabinet microwave, this one's been great so far! Intuitive interface, plenty of features, sleek design!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Very happy with this product.
on August 4, 2024
Posted by: PattyjoM
I am really enjoying this new microwave. So many different options of cooking.
Response from geappliances.comBy CharlieGE_AppliancesAugust 19, 2024
We’re so happy to hear that you’ve been enjoying your new microwave and that you’ve found it easy to use.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Fit well
on August 8, 2024
Posted by: mag2013
It works fine. Just a little outdated looking compared to our new GE stove.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Not recommended!!
on August 10, 2024
Posted by: glennbt
from Maine
I purchased 2 of these microwave/convection ovens on 1/27/2022.They worked great until display and panel buttons stopped working around 2 years after purchase on both units.Very Disappointed...Check out the reviews
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy TierraGE_AppliancesAugust 12, 2024
We'd like to lend a hand with your microwaves. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Switch replaced twice, still not working.
on August 12, 2024
Posted by: Kim matt
from Florida
Had to call repair guy 5 times already. Switch replaced twice and still not working. Never had issues with other ge products in the past.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy JoyceGE_AppliancesAugust 13, 2024
We are so sorry to hear you've had these issues with your microwave. This isn't what we expect and apologize for your inconvenience. GE Service offers a 5-year warranty on any part that is replaced. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17720&_ga=2.58298922.1255050924.1723481093-1385711487.1723134428
Written by a customer while visiting geappliances.com
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