Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1
LIKE MANY OTHERS, CONTROL PANEL DIED IN 3 YEARS
on July 28, 2025
Posted by: Rudy C H
from Wilmington NC
Like many other complaints, my control panel went kaput after 3 years. First a couple of numeral diodes went out and then the entire control panel died - all in a couple weeks span. Tried all of the suggested remedies. Nothing worked. It replaced a GE Monogram microwave that lasted 20 years. That was GE quality......unlike the junk today. Now trying to find another product that will fit in my built-in space.
Response from geappliances.comBy Tierra, GE_Appliances, August 5, 2025
We are more than glad to assist you with the control panel of your microwave. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working again after fixing
on October 3, 2025
Posted by: Tradernurav
from Frisco, texas
[This review was collected as part of a promotion.] We had this microwave fixed by bodewell back this 2025 June and again it stopped working..i believe the same microchip failure.. something is fundamentally wrong with this product.. please help
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 6, 2025
We're sorry to hear about your microwave not cooking. We want to help out with this. We recommend getting in touch with our Bodewell team in order to schedule a follow-up appointment. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
3
Think twice before you buy
on March 19, 2014
Posted by: LisaBM
from Bluffton, SC, United States
I opted to get this in my new home. My home is only four months old and my microwave already has scratches on it. The "GE profile" symbol on the front is coming off as well. In addition, you are unable to set the exact time you want as it is already set by the knob in 10 second intervals.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice clean design
on May 20, 2014
Posted by: RobertF
from Cary, NC, United States
I bought this microwave as a replacement for my previous 14 Yr old GE Profile. Going from touch pad to dial was a little awkward but no major issues.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great, and it's easy to use!
on September 20, 2014
Posted by: see4
from Roanoke, VA, United States
We received this a week ago, to put in our new island. I've already used it many times, and everything I have baked has turned out great. I have a small kitchen, so it's a real space saver. Plus, I have an extra oven for the upcoming holidays.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Diappointing Feature
on December 3, 2014
Posted by: Kristinb9
from Lomg Island, NY
I purchased this microwave/ convection oven because it's size will hold a 9 x 13 oblong baking dish and I was looking forward to using the convection oven with this 3 qt. size dish. No where did it say that you could not use this size -or that the turntable turns always - so dish bangs against the door. I wish there was a way to stop the turntable. The microwave works great but I never would have purchased this pricey model had I known I could not use it.
Features
2
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
So far, so good!
on June 30, 2015
Posted by: Fishinfool
from Sunriver, OR, United States
Bought this oven 4 months ago. Have yet to use the convection oven part. Takes a bit to learn the controls as they are not as intuitive as most microwaves. Timer only works in multiples of 15 seconds. To operate microwave must 1.) push "time cook" button, 2.) rotate another knob to set the time (only in 15 second intervals) , 3.) Push this knob to enter the time one just selected, and finally 4.) push the start button.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent microwave
on December 1, 2015
Posted by: Jsvc
from California, United States
This is the second one that I have bought (same model). The first one lasted almost 10 years and was used almost daily. Good convection baking. Good overall microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com