Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7 out of 5
3.7
(1,003 Reviews)
Open Ratings Snapshot
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product. 
(
593 out of 898
)
Best Buy Privacy Policy
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2 out of 5
2
Lasted Four Years
on June 4, 2024
Posted by: scott55555555
It started failing after 3.5 years when the display went blank. Fully dead after four years. Sad.
Response from geappliances.comBy JonathonGE_AppliancesJune 4, 2024
We want to help out with your microwave going out on you. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Dependable and reliable
on June 5, 2024
Posted by: M and M L
from Southport NC
Reliable and dependable We use it for just about every meal
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
GE profile microwave bad choice
on June 11, 2024
Posted by: Ve727
New Ge profile microwave just one year old and it is broken, bad choice.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy MichaelGE_AppliancesJune 12, 2024
We would like to help with your microwave. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
terrible appliances!
on June 18, 2024
Posted by: leighmac
broke after 4.5 years. hate GE appliances! Will never buy another one.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy TierraGE_AppliancesJune 19, 2024
We'd like to lend a hand with your microwave. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Questionable Reliability
on June 20, 2024
Posted by: Mr Green
We are family of two and have purchased two GE microwaves. The first PEB9159 last two years and stopped. The dealer was embarrassed at the performance of the unit and discontinued the second PEB9159. The second lasted three years and stopped working.
Response from geappliances.comBy CharlieGE_AppliancesJune 21, 2024
We're sorry to hear that your microwave stopped working. As we continue to make improvements to our appliances your feedback is extremely important to us. We will pass this along to our product team for review. Thank you for taking the time to provide feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Don't purchase!
on June 28, 2024
Posted by: Val_99
from Edinburg, VA
This microwave is less than 4 years old. The warranty replaced the control panel once within a year (2022). The next year we paid to have the control panel replaced (2023) and now we are right back to the same issues with the microwave. We are highly dissapointed in our GE appliances.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy TierraGE_AppliancesJuly 1, 2024
We'd like to lend a hand with your microwave. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Broken
on July 1, 2024
Posted by: Charlie in NY
from Denver
New in 2019. 2024 it turns on anytime the door is shut. Have to replace.
No, I would not recommend this to a friend.
Response from geappliances.comBy TierraGE_AppliancesJuly 3, 2024
We'd like to assist you with your microwave. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Control panel died after three years!
on July 3, 2024
Posted by: ESD 13
The microwave was nice while it lasted, but like so many other reviewers have said, the control panel failed after three years. GE ought to be able to make a product that lasts longer. Ended up having to replace with same item, as no other model would fit in the space. Fingers crossed that the second microwave lasts longer.
Response from geappliances.comBy TierraGE_AppliancesJuly 5, 2024
We're sorry to hear that the control panel of your previous microwave stopped working. However, we're glad to hear that you had it replaced and we're confident you will have an even better experience with your new unit, as we're always looking for ways to improve.
Written by a customer while visiting geappliances.com
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