Customer reviews from geappliances.com
GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.7
(1,003 Reviews)
Rating breakdown 1,003 reviews
5 Stars
464
4 Stars
180
3 Stars
86
2 Stars
95
1 Star
178
66%of customers recommend this product.
(
593 out of
898)
Customer Reviews for GE - Profile Series 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
2
No longevity
on February 4, 2024
Posted by: Eatyoshrimp
from Ravenna OH
Beautiful microwave however it has died after only 2.5 years. Now I have the impossible task of finding a slate microwave to match all of our other GE appliances. As others have stated our unit seems to have failed due to moisture. At first the turntable would still spin once the door was opened, and now today it has just stopped spinning or heating.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 9, 2024
Thank you for your review. We are so sorry to hear that your microwave has stopped operating after only 2 1/2 years. This is not the consumer experience that we strive for. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this along to our product team to review. We are honored to have you as a part of the GE Appliances family.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on February 6, 2024
Posted by: Tomas T
from Houston, TX
Great size. Easy to use. Love how well it cooks frozen pizzas!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great!
on February 14, 2024
Posted by: LakeMO
I have not had a chance to use it yet. Am waiting for construction. But I am liking it already.
Written by a customer while visiting geappliances.com
Customer Rating
4
Sturdy and good microwave but poor convection oven
on February 21, 2024
Posted by: Bill5547
On convection the oven’s high temperature never reaches 425 degrees . All higher temperatures are 25 less degrees than it says on keypad no matter how long it is preheating
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 28, 2024
Posted by: Meem47
I am very pleased with my GE Microwave/Convection. Love the size, how well the microwave cooks and the convection bakes very well
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good decision
on March 3, 2024
Posted by: Debbbbbbbbb
from Marietta
This is my second microwave exactly like this. Just went out. First one about 1 1/2 yrs, now this one 3 1/2 yrs. At this expensive price, I feel it should last longer or I should buy a cheap one. Maybe used 2 times a day for warming food only. This one started out with the turntable going around when you open the door. Now only the fan works. From
What I google, it seems to be a latch issue. I think
that’s what it was the first time. GE, maybe you need to look into the latch design. I guess I need another brand. I’m so sorry as I’m from Louisville where GE was known at one time for their products. I’ll be glad to trial one.
What I google, it seems to be a latch issue. I think
that’s what it was the first time. GE, maybe you need to look into the latch design. I guess I need another brand. I’m so sorry as I’m from Louisville where GE was known at one time for their products. I’ll be glad to trial one.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, March 5, 2024
We're sorry to hear that your microwave stopped working. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
fantastic features
on March 7, 2024
Posted by: The Burrow
Works as one would expect a microwave to work. Have not yet used the connection feature. Really like the mute button so if using early in the morning it doesn't wake the whole house with the beeping.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Defective
on March 16, 2024
Posted by: Nbr 3
from Nj
Door had be replaced within 1st month, malfunction. In fact still waiting for repairman to install
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, March 18, 2024
We're sorry to hear that your microwave door handle broke. We do see that you currently have a service appointment in place and are confident that our technician will be able to fix the handle.
Written by a customer while visiting geappliances.com