Customer reviews from geappliances.com
GE - Profile Series 5.9 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless steel
Average customer rating
4.3
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
167
4 Stars
79
3 Stars
20
2 Stars
10
1 Star
16
87%of customers recommend this product.
(
244 out of
282)
Customer Reviews for GE - Profile Series 5.9 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Stainless steel
Customer Rating
1
Heat Distribution
on September 2, 2017
Posted by: jgee56
from Pennsylvania, United States
Whenever oven temperature is over 375 you need to run exhaust fan. The heat vents direct the heat directly on my cabinets resulting in the laminate to shrink and peel away from the panel
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
BEST OF ALL
on November 5, 2017
Posted by: ChefRandy
from Medford, OR, United States
This is our 2nd Profile & we are very experienced with GE products. tis one well built, has all features you want & none you wont use. Worth the cost & lasts forever... never had any issues with the Profile.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Expected much more from GE
on May 5, 2022
Posted by: JCH the senior
from Evanston Illinois
This duel fuel oven/stove replaced an excellent oven my family had for 56 years. I’ve had this oven for about 6 years. This was an expensive oven that has a great look, but it’s performance has not lived up to its pricey cost. Currently, it is not even working properly. The broiler doesn’t work, the oven itself always takes an excessively long time to heat up, but doesn’t reach the desired temperature. This is so typical of most products today. I believe they are purposely designed to fail so consumers can purchase the expensive extended warranty repair plans or replace the units every 5 years or so. I won’t get 56 years of quality like the unit I replaced. Now I’ve got to pay a fortune to repair this thing and I am a senior citizen on a fixed income.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 12, 2022
Thank you for taking the time to review your range. We’re happy to hear you like the look of your unit, but we’re sincerely sorry it’s not performing as expected. We know how inconvenient this is and can imagine how disappointed you must feel.
We recommend having your unit diagnosed and repaired by a qualified technician. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We’re confident our techs will get your range in working order for you to enjoy for many years to come.
We’re always here to help should you need additional assistance. -Gina@GEA
We recommend having your unit diagnosed and repaired by a qualified technician. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We’re confident our techs will get your range in working order for you to enjoy for many years to come.
We’re always here to help should you need additional assistance. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not very happy!!!
on December 13, 2016
Posted by: RobininCA
from Gold River, CA, United States
I was excited last Friday to get my new GE Duel Fuel Range. It was installed and the men left. I noticed the oven light was on so I thought I should get started with learning about my new range because it is close to Christmas and I have less than two weeks to make lots of Christmas cookies. I tried to turn the oven light off and it would not turn off. I tried to set the time in the clock and it kept saying to close the oven door. I tried to turn the oven on and could not, I kept getting the message to close the oven door. I tried to turn the warming drawer on and got the same message. The only thing that is working is the top burners. The soonest that anyone is coming to look at my brand new range is this Friday. I am suppose to cook Christmas dinner.....only if they can repair it in the one visit this Friday. Many years ago I had a problem with a GE refrigerator and I vowed never to buy another GE product. I decided many years had passed so let's give them another try. Am I going to be sorry for picking GE???
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great! Looks great!
on September 18, 2013
Posted by: mjdw
from Arkadelphia, AR
My range doesn't look like this picture...as mine doesn't have vents in the back, and the top grid is quite modern and artistic looking, and the oven door has the curved Profile series opening. I do use the lock-out feature (I was always bumping the controls) and find it a little annoying, but overall mine works great and I love having the dual fuels!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Range is going in the trash
on September 5, 2013
Posted by: Ihatemyrange
from North Wales, PA
I hate this range. The ovens are fine, but the gas cooktop cannot be turned to a low flame. If you cook everything at a boil, I would love to give you this piece of garbage.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Twisted Drawer
on April 9, 2014
Posted by: dskinner711
from Pleasanton, CA, United States
The product functions as defined. The warming drawer below the oven has not closed propely since delivery. Four service calls and countless parts ordered and delivered and still the drawer is not aligned correctly. Disappointing!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use, not so easy to clean
on October 26, 2014
Posted by: Mike400
from Minnetonka, MN, United States
We've had our range for a couple of months, and like it very much. A few cons: the stainless steel and glass control panels are frequently grease-spotted, are very visible, and require cleaning very often. The glass touch screen is inset, thus creating lots of little corners that are VERY hard to clean. The ball-bearing oven rack sounds like a great idea; in practice, it slides so easily that the momentum tends to make the hot pan slide right off towards you when it stops. The broiler doesn't work with the door open; thus you're constantly opening/closing the door to see exactly how brown the food is. Even using the super hot burner, it seems to take much longer to boil water than did our electric range. And because the gas heat comes up around the pan edges when frying (unlike our electric range), grease spots on the edges of the pan (inside) are often so baked on that it's necessary to attack them quite diligently with steel wool to remove. And, of course, the range was very expensive.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
2
Written by a customer while visiting geappliances.com