Customer reviews from geappliances.com
GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.4
(474 Reviews)
Rating breakdown 474 reviews
5 Stars
295
4 Stars
112
3 Stars
31
2 Stars
15
1 Star
21
89%of customers recommend this product.
(
398 out of
448)
Customer Reviews for GE - Profile Series 23.1 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
5
LOVE the slate color
on March 23, 2017
Posted by: Swheeler
from Crandon, WI, United States
I just bought this refrigerator along with the rest of the matching slate appliances (oven, dishwasher & over the range microwave). I love that you can't see finger prints less to clean. The quality of these appliances are top notch, I would definitely recommend them to anyone shopping for appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
If GE would only reduce the fan noise!
on April 12, 2018
Posted by: rockinrnb
from colorado
We bought 2 of these for our new house and although the design (for the most part) is great and the slate finish is beautiful, the fan noise is very annoying. GE should do better than this on a fridge for this amount of money. Don't buy unless you actually listen to one running or you will be disappointed. Also, the top drawer in the freezer pulls out with the rest of the freezer and makes a banging noise when you pull the freezer out. Top drawer should just be a manual pull out. I would only recommend this if I made sure I told them to beware of the noise. I am only stating "yes" I would recommend it because of the slate finish.
Features
4
Performance
2
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Have to YANK open the freezer door!!!!
on November 15, 2020
Posted by: Sunshinegirl1127
from Hutchinson Island Florida
After waiting 8 weeks, I finally received my GE profile series counter depth fridge only to find out how “difficult” it is to open the freezer door. You have to pull SO hard that the refrigerator comes flying forward. I just read the reviews and this is a complaint of MANY consumers not just me. I chose this because of the counter depth, design, LED lighting, smudge resistant stainless steel, the roominess inside and especially the layout of the side doors which allows for tall bottles and cartons and I didn’t want an ice maker on the outside. Those features did NOT disappoint me!
That was what I was replacing due to all the problems. I ordered this several months ago and noticed it had 4 1/2 stars from over a 1,000 reviews plus my neighbor recommended it so I thought I’d be safe ordering this. It’s also very noisy which I read about in the reviews but my neighbor disagreed and said it’s just the “usual” noises. Not so! It makes a LOT of noises that my previous fridge didn’t have. I got rid of my previous one because the ice maker was in the front door and it continually leaked and broke down plus I sacrificed a lot of space on the side door because of it.
HOWEVER The problem of difficulty opening the freezer door and the fridge moving forward because you have to pull with such
force FAR OUTWEIGHS the “pros” of this refrigerator.
force FAR OUTWEIGHS the “pros” of this refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 15, 2020
Hi sunshinegirl1127 - We'd like to thank you for posting your refrigerator review and giving us a chance to help. If the freezer door is hard to open, please take a look at the information in this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775
Due to the size of the doors and the strength of the door gaskets, it is possible that it may roll or move when one of the doors is opened. Since the rollers/wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling. We hope this helps. - Sharon@GEA
Due to the size of the doors and the strength of the door gaskets, it is possible that it may roll or move when one of the doors is opened. Since the rollers/wheels do not lock in place, it may help to place a piece of wood, a small wood wedge, or plastic furniture coaster (with felt on the bottom) under the wheels to prevent rolling. We hope this helps. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Inferior freezer design with cheap plastic drawer
on August 7, 2016
Posted by: Kjz62
from Kalamazoo, MI, United States
Big disappointment for the money. Cheap in quality yet high in price. Would not recommend.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
5
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Wish I could return
on October 3, 2016
Posted by: Frustrated in Virginia
from Virginia, United States
This model's layout is awkward. The double doors are a great feature, but the shelves aren't deep even there is more depth to the refrigerator. The water dispenser is very hard to use. The shape of the bottom drawer of the freezer is limiting as one side slopes at a 45 degree angle. Moisture enters all of the bags of food and containers of food, even new, sealed bags of lettuce.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on January 6, 2017
Posted by: Joannek
from Lititz PA
Bought july delivered in October. Disappointer with it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Like the set up and non stainless exterior
on October 30, 2016
Posted by: DeeDee55
from Camarillo, CA, United States
We would not recommend this refrigerator for a few reasons; the doors don't close when half way open, the top tray of freezer can't be closed by itself...it has to be closed with outside drawer and water filter doesn't filter.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on December 19, 2020
Posted by: Crestfallen
from Maine
Was all set to purchase along with the GE profile electric range with the two burners to that can be connected for griddle pan. But that only comes in black stainless steel. Now I'm thinking if another manufacturer altogether. Why doesn't this refrigerator come in black stainless, that at least would have solved the issue?
Features
4
Response from geappliances.comBy Avery, GE, January 18, 2021
Hello Crestfallen,
Thanks for your feedback. We sincerely apologize for any inconvenience the color of this refrigerator may have caused. This model comes in black slate but does not have a purely black stainless option. If you have any other questions please reach out to us here:https://www.geappliances.com/ge/service-and-support/contact.htm
Thanks for your feedback and for choosing GE Appliances!-Avery@GEA
Thanks for your feedback. We sincerely apologize for any inconvenience the color of this refrigerator may have caused. This model comes in black slate but does not have a purely black stainless option. If you have any other questions please reach out to us here:https://www.geappliances.com/ge/service-and-support/contact.htm
Thanks for your feedback and for choosing GE Appliances!-Avery@GEA
Written by a customer while visiting geappliances.com