Customer reviews from lg.com
LG - 55" Class (54-5/8" Diag.) - OLED - Curved - 1080p - Smart - 3D - HDTV
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
95
4 Stars
12
3 Stars
4
2 Stars
0
1 Star
7
91%of customers recommend this product.
(
104 out of
114)
Customer Reviews for LG - 55" Class (54-5/8" Diag.) - OLED - Curved - 1080p - Smart - 3D - HDTV
Customer Rating
5
AWESOME PRODUCT
on June 19, 2015
Posted by: MARRAMUCIA
from California, USA
I WOULD NOT CHOOSE ANYTHING ELSE IN THE MARKET BUT THIS CURVED TV. IMAGE, CONTRAST, RESOLUTION, COLORS, EVERYTHING IS SO NEAT AND COLORFUL. IMAGES LOOK SO REAL AND VIVID.
5 STARS
ONLY ONE THING I WISH IT WOULD HAVE A BETTER AND EASIER DESIGN IS THE WALL MOUNTING. SO THE 55" COULD BE MOUNTED NOT JUST ON THE WALL BUT ON TV TABLE STAND TOO.
EVERYTHING ELSE IS PERFECT.
5 STARS
ONLY ONE THING I WISH IT WOULD HAVE A BETTER AND EASIER DESIGN IS THE WALL MOUNTING. SO THE 55" COULD BE MOUNTED NOT JUST ON THE WALL BUT ON TV TABLE STAND TOO.
EVERYTHING ELSE IS PERFECT.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
EXCELLENT COLORS AND GREAT FOR 3D MOVIES
on November 11, 2014
Posted by: JudyK
from Canyon, TX
I am very happy with this TV, awesome colors, love the curve design, thin design but not too heavy, great sturdy base. I use a soundbar with this TV, even though the speakers built in are pretty good. The only item I regret this TV not having, is another audio output so that I can listen to the TV through my soundbar, and my husband could listen to the TV through his TV headets at the same time, since he is hard of hearing.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
2 Year Lifespan
on November 9, 2017
Posted by: TVSadness
from Baltimore, MD, United States
I purchased the LG 55EC9300 OLED in October 2015. In the beginning of October 2017, it began displaying wide vertical band and partial screen freezing. A week later, it powered itself off during operation and never came on again. Research into this problem revealed it to be a fairly common one.
A television at this tier should last longer than 2 years. I am extremely disappointed in this product and regret my purchase.
A television at this tier should last longer than 2 years. I am extremely disappointed in this product and regret my purchase.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Chris, Customer Service, November 21, 2017
If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Dead at 14 months
on January 23, 2017
Posted by: A Toledo
from Coconut Creek, FL, United States
[This review was collected as part of a promotion.] I did enjoy the the OLED picture quality, but just after 14 months of service - the unit is dead. It displayed black areas on the display for a few seconds and the unit powered off and would not turn back on again. I have it connected to a surge protector/line conditioner (Panamax) so I would not suspect a power issue caused it. With the unit's cost and useful service life, this was a bad purchase.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Incredible
on December 15, 2014
Posted by: abe clone
from Napa, CA, USA
If you want the best of the best then this is the tv of your dreams. The picture is so good you forget your watcing tv. With the addition of the sound bar its beyond incredible. I'm glad I shopped around and picked the oled from LG.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful experience
on April 7, 2015
Posted by: bernr
from Lansing, MI, USA
State of the art television that is nothing like I have ever experienced before.Beautiful picture, easy to operate with a little learning curve.
Excellent value for the money.
Excellent value for the money.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: lottieGA
from Richmond
Verified Purchase:Yes
Where to begin with how poorly designed the remote for the LG TV is? The floating pink marker doesn't locate a target without quite a bit of frustrating guidance. Endless messages about the availability of the latest software. Endless agreements that give up privacy. Voice software, when it recognizes voice and that is 50% of the time, claims not to
find requested site .
find requested site .
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, October 30, 2019
We are sorry to see you are having trouble using your new remote control. If you're in need of some guidance with using your TV and remote control, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
Excellant Picture
on January 5, 2016
Posted by: Tonus
from Rancho Santa Margarita, CA, United States
This is a beautiful TV, However I would have given it more stars but the WEBOS within the TV is buggy.. I get the HDMI Input box for another input while I'm watching or in one of the APPs within the WEBOS. IE; Netflix or Amazon Prime etc. Then the box will just disappear after about 10 seconds. After about three times of this box interrupting my viewing experience, the sound will cut out and not work. I have to go back into the settings of the TV to change it to Optical out for the attached "LG" Soundbar. Looks like it defaults back to the TV speaker every time. This is frustrating and I was told the only fix was to put the TV back to Factory Defaults. Well, I didn't change any of the defaults except for the sound out setting which was required if I wanted to use LG's own soundbar. I would still recommend this TV to friends with this caveat.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com