Customer reviews from epson.com
Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Average customer rating
4.2
(513 Reviews)
Rating breakdown 513 reviews
5 Stars
292
4 Stars
119
3 Stars
39
2 Stars
23
1 Star
40
84%of customers recommend this product.
(
428 out of
512)
Customer Reviews for Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Customer Rating
2
Not so great
on July 20, 2016
Posted by: ruthblue
from New York, NY
The inks empty ridiculously quickly. It is a waste of money to have to replace ink after less than 50 copies. Next, the printer will indicate, for example, to replace yellow. But what it doesn't indicate is that other ink colors may also require changing because it only indicates ONE ink in the recurring message. Irritating beyond measure. The function keys aren't intuitive and one gets into a round-robin of going back and forth to do straightforward actions. In all, great concept, poor navigation and excessive waste of ink.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Thud
on August 8, 2016
Posted by: Bart
from New York, NY, USa
It rarely works.
I can print out email but nothing else such as documents attached to the email. I go to your IPad utility and attempt to print. It shows that the Epson printer is there. Once I press the print button it tells me that the printer cannot be found.
I can print out email but nothing else such as documents attached to the email. I go to your IPad utility and attempt to print. It shows that the Epson printer is there. Once I press the print button it tells me that the printer cannot be found.
I attempt to enable it manually, giving the app the address showing in the printer and I get an invalid entry response.
I have a brother inkjet at my other location. It was a simple setup performed virtually automaticly; done using a temporary usb cable
I need it to be linked to three IPods, three IPads, 1 Mac air and 1 dell laptop running Windows 10
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Piece of Junk
on April 1, 2015
Posted by: Anonymous
I received this printer as a gift. I've had it for 3 months and it has worked only one time. Piece of junk. Don't waste your money and worse yet, your time constantly troubleshooting.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Do not buy Epson XP-820 printer many problems.
on April 21, 2015
Posted by: Stuart
from Columbus, Ohio
This printer is hard to setup.
My printer takes a little over 4 minutes to send a document to the printer by Wi-Fi to be printed. The instructions did not recognize my printer automatically I had to install the serial number manually. The color and detail are very good if you have all day to print.
My printer takes a little over 4 minutes to send a document to the printer by Wi-Fi to be printed. The instructions did not recognize my printer automatically I had to install the serial number manually. The color and detail are very good if you have all day to print.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Epson printer installation
on March 20, 2015
Posted by: mike
from Carson City, NV
The printer installation went exactly as promised. No problems.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
New Printer Setup
on May 2, 2015
Posted by: Piltowill
from Felch, MI
I just bought this printer today after reading many reviews. Bought the XP-820 over the XP-620 due to the extra features - Memory card reader, top feed tray, and fax. Set up was very easy. The height clearance where my printer goes is limited to 11 inches and this printer fits with no problem even with the top open to insert the ink cartridges. My only concern is ink usage which I will find out about in the near future.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
new
on May 25, 2015
Posted by: Anonymous
from Colorado
I have a BIG BLACK INK Line down the left side of the paper and this New out of the Box So Far not happy with new printer.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Xp 820 Series
on June 16, 2015
Posted by: Cindy
from Laplace, La
I have not tried the printer yet, but the set up was GREAT. I will send another review once I try out the printer and have some experience using it
I would recommend this to a friend!
Written by a customer while visiting epson.com