Customer reviews from epson.com
Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Average customer rating
4.2
(513 Reviews)
Rating breakdown 513 reviews
5 Stars
292
4 Stars
119
3 Stars
39
2 Stars
23
1 Star
40
84%of customers recommend this product.
(
428 out of
512)
Customer Reviews for Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Customer Rating
4
Good; not perfect
on December 12, 2014
Posted by: Edward
from Council Bluffs, IA
Prints very well. It has more ways to tweak the printing than I can use...too many for me. I haven't yet figured out how adjustments on the printer work in connection with adjustments made from my computer. I change paper a lot, and that's not as quick to do as with my previous printer. It's sleek and low in appearance and has a small footprint. I like that. The ink seems to be even more costly than the ink for my previous printer.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Piece of _____!
on March 15, 2016
Posted by: Anonymous
This is by far the worst printer/copier I've ever owned. It rarely is "on line" to print via wifi. It has a horrible set up for the paper tray (I've almost broke it on multiple occasions), It's extremely loud, the ink doesn't last nearly as long as other products (and it rubs off of nice paper), it "thinks" for multiple minutes prior to actually printing (if it does print at all).....the list goes on and on. Had I not spent so much on it, I would have thrown it out the window or down the stairs on multiple occasions already. Do not waste your time on this!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Not what I thought it would be...
on April 2, 2015
Posted by: character1
from Minneapolis, MN
I bought this printer end of January this year, to replace an older printer. I have used this printer only two months. I am a small, small business and only print 20-25 pages a week. I have had to replace the black ink cartridge 4 times since middle of March. And the first two weeks of March I was not even in office. The color cartridges have all been replaced at least once in that time. I understand there were starter cartridges at purchase time, BUT FOUR extra large black cartridges??!! Ridiculous! I hate the printer and believe it to be an ink sucker and it did not state this in market materials. I am very disappointed and will not buy any other Epson products.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
XP-820
on December 12, 2014
Posted by: Manuel
from Pismo Beach, CA
A great machine in a small package; the 820 is perfect for home use; all its features work flawlessly and its easy to use; a you can't be the value.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Perfect for us
on December 13, 2014
Posted by: Nnaneko
from Oakley, CA
We had an old printer that could never scan and the picture quality was marginal. We upgraded to our new Epson XP-820 at a very reasonable price. It does everything as advertised with easy to follow instructions. Photos came out beautifully. The wireless Airprint function was our main goal. We can print wirelessly from each of our phones, ipads and both of our computers. I am very pleased with this new all in one printer.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Nothing but frustration
on March 9, 2015
Posted by: marty
from newport beach ca
Ridiculously complicated, none in our household is able to make this thing work for more than a couple days. Ink cartridges are poorly designed, won't print if one of them is out - yes not even black and white.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
EPSON XP-820
on November 13, 2015
Posted by: docgipe
from Northcentral Pennsylvania
The Epson XP-820 has been proven to be an excellent product. I sent one of my best images to two professional print firms. Comparing those results with a high quality XP-820 print of the same image leaves no doubt that the XP-820 delivers a print equal to or better than the comparison prints. The quiet operation is much appreciated. The exciting facts are that this may not be the highest quality printer in the Epson Printer line.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Wi-Fi setup challenging
on November 28, 2015
Posted by: Anonymous
from Edmonton, AB
Wi-Fi setup proves challenging.
Setup info was a little vague in a couple of areas.
After the 8th attempt at installing, finally figured out what the problem was.
Setup info was a little vague in a couple of areas.
After the 8th attempt at installing, finally figured out what the problem was.
I would recommend this to a friend!
Written by a customer while visiting epson.com