Customer reviews from epson.com
Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Average customer rating
4.2
(513 Reviews)
Rating breakdown 513 reviews
5 Stars
292
4 Stars
119
3 Stars
39
2 Stars
23
1 Star
40
84%of customers recommend this product.
(
428 out of
512)
Customer Reviews for Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Customer Rating
4
Setup critique
on August 18, 2016
Posted by: Crafty
from Roanoke, VA
Ink cartridge installation was misleading. On "Start Here" guide seems to indicate not to press cartridge. (The "not" diagram paired with the "press" picture.) The initialization error screen led me to think the cartridges were out of sequence, not missing due to my failure to lock them into place so electrical connection would be made. The diagram on installation could be improved by having the chart replaced by a diagram similar to ink holder and marked to show missing or wrong cartridge. I hope the cartridges are are keyed to prevent misplacement. I have been pleased with a series of Epsons since days of ribbon printers.
This XP-820 replaces R200 due to features, not failure of old unit. ->Crafty
This XP-820 replaces R200 due to features, not failure of old unit. ->Crafty
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
LOVE IT
on September 29, 2016
Posted by: Lucy, Photographer
from West Sunbury, PA
I have been using this printer for almost a year now...best printer I have ever had. Love printing my DVDs with my logo and company information. Easy to use and install. Any issues have been resolved with EXCELLENT customer service.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Mr
on October 7, 2016
Posted by: Daresch
from Munster, Indiana
Use it a lot to print pictures. Does a great job.
Also like the scan features as you drop your papers on the tray and make your selections on the screen and you are done, one page or many.
Scan in many formats too.
Also like the scan features as you drop your papers on the tray and make your selections on the screen and you are done, one page or many.
Scan in many formats too.
Great macnine.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Very reliable
on October 7, 2016
Posted by: iapage345
from Baltimore, MD
The colors are vibrant, the noise is reasonable. It never loses the connection. The pixelation (for lack of a better term) is really great...nice and clear...rarely if ever any flaws on the print. It is the most reliable printer in my home. I have had it for several years now and if, God forbid, I had to, I would buy another.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
xp-820
on October 7, 2016
Posted by: BOB
from Beaumont, Texas
I use this printer all the time I have it set up on wifi and my wife uses it with i-pad - and my grand children use it with their smart phones. I really like the fact that the tray comes out my itself when being used remotely.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
A Good Quality All-in-One Printer
on October 9, 2016
Posted by: firedog
from Stapleton, GA
The XP-820 All-in-One printer is a very nice printer for the price. It has all of the features that I was looking for, especially the ability to print directly onto CDs and DVDs.
There is a learning curve for me to be able to utilize all of it's features. I would recommend this printer to others looking for a nice printer with a low cost up front.
I must say however, this printer uses a lot of ink very quickly. If this won't be a problem, get it and use it to your advantage.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Getting epson drivers
on October 12, 2016
Posted by: dcrich
from morrisville, pa
Was impressed how easy it was to download and setup Epson
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Initial ( 2 month review ).
on October 14, 2016
Posted by: Bothwell
from Santa Maria, california
Dear Epson Manufacturer. I replaced my 'old' epson xp 810, because I dropped the copy lid,then a LCD display came up: fatal error has occurred, contact Epson. No one at Epson could or would help me, it was out of warranty.
I like my new Epson XP 820. All functions work well. Initially there was a problem , the printer would not print an envelope, # 10, neither from cassette #2, nor from the rear paper feed slot.
Called Epson, first talked to person with a very heavy Indian accent, he gave up helping me, transferred me to a specialist. Within 5 minutes he showed what to do: go to Properties tab; 1:click envelope for paper settings. 2: click always use driver from envelope setting. Hope this may help others.
I have made many photos, they look very good. Perhaps the overall color is a little strong, but you can reduce that in photo editing program, before printing. The ink usage does not seem to go as fast as some other reviewers claim. Hope my XP 820 will continue to work well.
I like my new Epson XP 820. All functions work well. Initially there was a problem , the printer would not print an envelope, # 10, neither from cassette #2, nor from the rear paper feed slot.
Called Epson, first talked to person with a very heavy Indian accent, he gave up helping me, transferred me to a specialist. Within 5 minutes he showed what to do: go to Properties tab; 1:click envelope for paper settings. 2: click always use driver from envelope setting. Hope this may help others.
I have made many photos, they look very good. Perhaps the overall color is a little strong, but you can reduce that in photo editing program, before printing. The ink usage does not seem to go as fast as some other reviewers claim. Hope my XP 820 will continue to work well.
I would recommend this to a friend!
Written by a customer while visiting epson.com