Customer reviews from epson.com
Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Average customer rating
4.2
(513 Reviews)
Rating breakdown 513 reviews
5 Stars
292
4 Stars
119
3 Stars
39
2 Stars
23
1 Star
40
84%of customers recommend this product.
(
428 out of
512)
Customer Reviews for Epson - Expression Premium XP820 Small-in-One Wireless Printer - Black/Blue
Customer Rating
3
OK
on October 19, 2015
Posted by: Runnerroll
from Atlanta, GA
The printer is OK, does some strange things and takes forever to print. Not like my older epson. And it doesn't give me any notice when the ink is running low, like my other epson. So it runs out and you can't print until you put in another. Then I put in one new ink cartridge and it keeps asking me to put a new one in, and I have! I'm taking that ink cartridge back to the store, hopefully, they'll replace it and it'll work. Right now, I haven't been able to use my printer for a few days. And the photos scratch very easily. I don't know its the paper or printer.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
Great printer with some deficiencies
on June 28, 2015
Posted by: Ronandsn
from Newfane, NY, USA
Setup is easy and printing is great, BUT. Two areas are worth mentioning. First, when connecting to a wireless network -to type the password you are presented with a phone style to enter. That is, like the phone under 2 there is abc. You must continue to press to get to the letter (and if lower case you must press through twice to get to it. Annoying! They could easily give you s keyboard since it is graphical. Second, we have two wireless outputs: our regular at 5.0 ghz and a guest at 2.4 ghz. The printer only will work wirelessly with the 2.4. Hp does not have that problem. We have to switch from our favored one to the 2.4 if we want to print. That also is annoying, but the printer makes up for it in other ways. Get this printer, be annoyed a little, but print copy and scan like a champ!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
My new Printer
on December 12, 2014
Posted by: J.J.
from Florida
I love my new printer. Very easy to use which is important to me. Beautiful color on photos. My only complaint is the ink uses up very quickly which surprised me. My old Epson printer did not do that.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
CD/DVD Print is Awkward and Fails
on October 21, 2015
Posted by: MrLotsofBits
from Jackson, MI, USA
I own two Artisan 800 printers and use all their functions. The scanner/copier on these began to skew so I picked up the XP-820. All 3 printers work fine except for the skewing on the first 2. My BIG problem with the XP-820 is the CD/DVD function, as the disc does not always stay on place when printing. I just converted 3 DVD’s into coasters because of this. I find the entire disc printing process on the XP-820 to be very awkward compared to 800 series printers (that are no longer available). I highly DON’T recommend this printer if you want to print disc labels with it.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
Epson Expression Premium XP-820
on November 23, 2015
Posted by: Eddy2late
from Washington State
This is an excellent printer for everything. Although not as fast and efficient as the Artisan 837 which I ruined by inserting a disc beyond the limit. Get used to buying ink often unless you get the XL cartridges. And don't be fooled buy the "separate cartridges will save you money". Because every time you replace one, the printer will run through some cycle that will use up ink in all cartridges!! But I love Epson's photos and disc printing capabilities.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Not so good for copies
on March 26, 2015
Posted by: cs
from New Orleans
So far all functions seem to work well except for actual photocopies - very disappointing results. I also found that the directions say that you can print legal size from the bottom tray, but you cannot - you have to load them one by one from the rear and it's very time consuming. Since one of the main functions of an all-in-one is copying, this feature needs to be improved.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Printer Warranty Replacemnt
on May 8, 2015
Posted by: SLLJ
from LA, CA
My first XP820 worked great for two months then crashed. Epson Warranty personnel replaced it promptly. This printer works great, faxes well and copies well. I use it with my iMac. Thanks to Epson for standing behind their product.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
They have done better
on May 20, 2015
Posted by: Cardinal2001
from Georgetown, KY
I do not like this Expression 820 as much as I did the Artisan 835. The 835 had a tray that would come out and you could just put your cd or dvd on it and print. As most of my use for it is church, I print several hundred cds and dvds a month. This 820 you have to put it on a tray them push it in and so on. THen it prints very slow compared to the 835. I really wish I would have known they were going to discontinue the 835 and I would have bought a truck load for the future. As far as plain paper and photo, it does really well. I have always valued Epson over any other brand because of the quality of the print. I have nothing bad to say about the quality of the print.
I would recommend this to a friend!
Written by a customer while visiting epson.com