Customer reviews from epson.com
Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Average customer rating
3.8
(493 Reviews)
Rating breakdown 493 reviews
5 Stars
218
4 Stars
125
3 Stars
57
2 Stars
33
1 Star
60
75%of customers recommend this product.
(
368 out of
493)
Customer Reviews for Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Customer Rating
4
A great printer
on October 20, 2014
Posted by: PaT B
from Houston, Texas
I have had this printer for about two weeks and it's been a great for my photos
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Gerald
on February 1, 2015
Posted by: Anonymous
from Toronto, ON, Canada
A useless and confusing printer that goes through ink cartridges almost every day. The menus are confusing, with a tiny window on the front that you have to kneel down to read. It seems to be designed to sell ink as quickly as possible.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
No No No
on July 7, 2015
Posted by: Anonymous
from Woodside, CA, USA
I bought this product because my wife has an Epson that is quite good. My experience has been rotten:
First, who would think when ordering a printer in this day and age that it would come withOUT a document feeder?
Second, wireless set up took hours to get working.
Third, it drinks ink like a drunk locked in a liquor store.
Fourth, it won't print black even though it has exhausted only one of the two black cartridges.
Fifth, I'm trowing it out. I'm running a small business, not babysitting a printer.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
do not have
on December 5, 2014
Posted by: bill
from old hickory,tennessee
I do not have this printer anymore. It was not what I wanted. I swaped it for a XP-820 the next day.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Won't print
on March 29, 2015
Posted by: Anonymous
from Minnesota
I just opened this printer, got it hooked up and tried to print test page. I keep getting instruction to open the tray. I have done everything the instructions tell me to do, and yet, I can't print anything. Either design should be improved, or instructions should be better. Not my first printer, but first time with this kind of problem out of the box.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Problem printer
on January 14, 2016
Posted by: timothy
from Phoenix AZ
The ink runs out too fast and when one of the cartages fails the whole thing shuts down. I loose wireless connection and can't get it back. There is no cord to connect.
The USB only reads pictures and not word docs so this printer is only for pictures . By the time you pay for the ink you might as well go into the store to print them cheaper.
Dumb machine don't buy it.
The USB only reads pictures and not word docs so this printer is only for pictures . By the time you pay for the ink you might as well go into the store to print them cheaper.
Dumb machine don't buy it.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Sweet Printer
on December 1, 2014
Posted by: Dee
from Yuma, AZ, USA
Easy to install, WiFi set up is a bit tedious, but it prints Fabulous photos & copies are excellent too. I have set the WiFi to two different addresses and it works flawlessly. Prints easily from my iPhone or iPad.
Thanks, Epson I love it!!!
Thanks, Epson I love it!!!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
out of the box
on December 29, 2014
Posted by: mark
from Sandwich,MA
There should have been a cd/rom of the drivers and utilities included and it was absent. The set-up instructions and users manual was also missing.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com