Customer reviews from epson.com
Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Average customer rating
3.8
(493 Reviews)
Rating breakdown 493 reviews
5 Stars
218
4 Stars
125
3 Stars
57
2 Stars
33
1 Star
60
75%of customers recommend this product.
(
368 out of
493)
Customer Reviews for Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Customer Rating
4
one confusion
on February 6, 2016
Posted by: %
from Erei, PA
I bought my XP-620 a while ago and had some issues with connectivity when I'd print. I just found out that you NEED to install the drivers from the CD, I just plugged it in and connected to my wireless network so that was my problem, A sticker or something would have been nice
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Paper trays
on February 11, 2016
Posted by: Jazzy
from Vancouver, WA
Epson should label their trays so the average user knows what the instructions are trying to tell us (me). The illustrations do no good. So the top tray needs to be labeled "PULL OUT" in white, so I know how to get my printer to work. I kept pulling the wrong tray out. Keep it simple for people like me who are not real tech savvy.....Also state in the Start Here instructions that this is not a touchscreen. My other printer was, so this was also very confusing. Thanks.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
not happy
on January 13, 2015
Posted by: star
from lake worth,fla
I have had the hardest time with set up, I always have to reconnect its going back. Sorry that's how I feel, I am so disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Epson Expression Premium XP-620 Small-in-One® All-
on March 31, 2015
Posted by: Thien Truong
Epson Expression Premium XP-620 Small-in-One® All-in-One Printer
verygood
verygood
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
frustrated
on April 9, 2015
Posted by: fustrated1
from south texas
having difficulty getting computer and printer to communicate wirelessly. both say good internet connection. still working on it. third person to try in 2 days
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Guide materials are terrible
on April 27, 2015
Posted by: Label
from st. louis, mo
Spend a little more money on the installation guide.Installation would be a lot easier with larger clear illustrations. You realize that products that are all black are make it hard to see where various features are. For example how hard would it be to make the lift for the scanner to more visible. Take a look at quick guides that come with new cars.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
setup
on June 9, 2015
Posted by: buzz
from san francisco, california
cannot get printer to work. keeps saying to install cartridges correctly. blk was in wrong slot but otherwise carts. have been reinstalled 3 times. still won't work. spending 3 hours to seet up a printer is very cost uneffective.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Still trying
on July 19, 2015
Posted by: Non-tech
from Taylorville, IL
The printer was fairly easy to install, however, I had to use the USB cable to get it to print. I have not yet figured out how to get the wireless part to work.
I would recommend this to a friend!
Written by a customer while visiting epson.com