Customer reviews from epson.com
Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Average customer rating
3.8
(493 Reviews)
Rating breakdown 493 reviews
5 Stars
218
4 Stars
125
3 Stars
57
2 Stars
33
1 Star
60
75%of customers recommend this product.
(
368 out of
493)
Customer Reviews for Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Customer Rating
3
Ink guzzler
on May 1, 2016
Posted by: Jackie
from Memphis
This printer prints nice, it does two sided and wi fi was easy to set up....BUT I have bought so much ink that I am trying to find another printer so I can trash this one.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Never again
on January 6, 2016
Posted by: jallen
from Louisville, KY, USA
Standard b&w cartridge was out of ink after approximately 100 copies. The color cartridges were out of ink soon after that and I hadn't even printed any color copies. Wireless setup was a complete failure. I could go on, but I refuse to spend anymore time dealing with Epson.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
XP 620
on November 9, 2014
Posted by: annoyed620
from TX
Extremely difficult to install -- installation instructions unclear as are the pictures as to where parts are located. Hope it works better than this installation of 3 hours took.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
nice printer, when it works
on December 10, 2015
Posted by: capegirl
from Washington, DC, USA
Do not buy this printer for three reasons: the printer will not print at all (even in grayscale) if any one of the inkjet cartridges is low, including (e.g.) the photo black when the regular black is full (and vice versa). 2. It disconnects itself regularly from the wireless network, requiring manual management of the network from the printer itself and lengthy print delays of 25 minutes or more for no stated reason. 3. the customer review function attempts to block negative reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Excellent Printers!!
on November 10, 2014
Posted by: Brick1
from Titusville, FL, USA
We have owned and used Epson printers since 1997. They have worked for us without any glitches or hiccups! our new 620 works like it is supposed too! I installed it without any problems on our wireless network and love the colors!!!!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Not so easy software install
on February 9, 2015
Posted by: daBogey
from Spartanburg, SC
The printer is fine as printers go, just make sure that you are ready to load more ink. It seems that there is only enough ink in the carts to fill the system and print 5 pages. the software install is BAD. Best thing to do is download the software and install before you unbox the printer. Then after you have loaded the ink, then try to have the printer found wirelessly. It took me 3 tries for it to hit. Due to lack of available memory on my cell phone, I was unable to load the software to see if it would print. Have not tried the scanner or doc feed as of yet.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Set Up
on April 23, 2015
Posted by: Heater Man
from Elkhart, Indiana
The instructions are terribly inadequate.
It took me forever to find the "Output Tray" that receives the printed paper.
A more comprehensive "Getting Started" set of instructions would be helpful.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Stopped feeding paper after 6 months
on May 30, 2015
Posted by: StoppedWorkingAfter6Months
from Texas
Printer worked fine (expensive ink but expected) for 6 months. Paper stopped loading, just makes clicking sound as if attempting to load paper but doesn't pick it up. Unable to find any guidance/meaningful troubleshooting online so currently the printer just an expensive dust collector and I have to print elsewhere. Have submitted ticket to Epson
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com