Customer reviews from epson.com
Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Average customer rating
3.8
(493 Reviews)
Rating breakdown 493 reviews
5 Stars
218
4 Stars
125
3 Stars
57
2 Stars
33
1 Star
60
75%of customers recommend this product.
(
368 out of
493)
Customer Reviews for Epson - Expression Premium XP620 Small-in-One Wireless Printer - Black/Blue
Customer Rating
3
on March 11, 2016
Posted by: kat1mcd
Difficult to set up and use. Simple tasks are a project. You get what you pay for with this.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
A bit better than good but...
on April 29, 2016
Posted by: Colonel Bob
from Virginia
This is my second Epson printer, the first being a WF-3620 and the best printer I have purchased to date. The XP-620 was purchased to enable printing on DVD/CDs.
I am a big fan of Lightscribe but since HP has decided to stop making the Lightscribe discs I had to find another way to print professional looking labels for my discs. I don't like stick on disc labels so the inkjet disc capable printer.
Over all this is a good printer. Set up on my network was easy and I like the individual ink cartridges. The biggest issue is that the printer is in-decisive, I.e.; it seems to take it a couple of minutes to figure out the command and start printing.
Also the instructions for use of the various print tasks are confusing. I have a degree in Applied Science in Industrial Engineering and have built automobiles but I have to really think about what I am doing with this printer.
I think this is a quality machine but a better instruction manual is certainly needed.
If I only had one printer it would be the Epson WF-3620 not the Epson XP-620.
I am a big fan of Lightscribe but since HP has decided to stop making the Lightscribe discs I had to find another way to print professional looking labels for my discs. I don't like stick on disc labels so the inkjet disc capable printer.
Over all this is a good printer. Set up on my network was easy and I like the individual ink cartridges. The biggest issue is that the printer is in-decisive, I.e.; it seems to take it a couple of minutes to figure out the command and start printing.
Also the instructions for use of the various print tasks are confusing. I have a degree in Applied Science in Industrial Engineering and have built automobiles but I have to really think about what I am doing with this printer.
I think this is a quality machine but a better instruction manual is certainly needed.
If I only had one printer it would be the Epson WF-3620 not the Epson XP-620.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
XP-620 printer
on April 29, 2016
Posted by: SILVERFOX
from Oregon
WE needed a small in one printer that can print good pictures, which is our primary use.
It does everything well, but it's "fussy" to get all settings and paper just right to print. We purchase all ink cartridges direct from Epson to get larger size. Had a leaking black cartridge which caused a fuss with Epson about which order number it was purchased on. With numerous orders how would I know or even care, it came from Epson, end of story. Also we experienced small random blobs of ink on the first few printed pages/pictures which appears to be coming from a small sponge pad on the right side of the print carriage which fills with excess ink.
Would like larger paper trays but I realize the small size is a trade-off.
It does everything well, but it's "fussy" to get all settings and paper just right to print. We purchase all ink cartridges direct from Epson to get larger size. Had a leaking black cartridge which caused a fuss with Epson about which order number it was purchased on. With numerous orders how would I know or even care, it came from Epson, end of story. Also we experienced small random blobs of ink on the first few printed pages/pictures which appears to be coming from a small sponge pad on the right side of the print carriage which fills with excess ink.
Would like larger paper trays but I realize the small size is a trade-off.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Way too much ink...
on April 29, 2016
Posted by: Anonymous
from Amherst, NY
Print quality is ok, and speed is more than acceptable. The problem I'm having with this model is that is rips through ink like there's no tomorrow. If I would have known that it was going to cost me this much in ink I would have purchased a different printer.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
Mostly Good Performance
on April 29, 2016
Posted by: Pete
from Nevada
I have been generally pleased with the XP-620. However, in the last few days it has started printing email messages improperly. It leaves parts of lines blank which makes it difficult or impossible to read the text in question.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
does it all, easy to use
on May 1, 2016
Posted by: lolly
from Colorado
This little all in one meets my needs perfectly. The software is easy to use and all the features I use most are easy to find. Display is easy to read. Paper loads easily and has not jammed yet in the year I have had it. The coolest thing is the 2-sided printing without reloading the paper, saves time, paper, and sanity. LOVE the individual color cartridges. It works well and it just makes sense.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
registration prompt
on May 21, 2016
Posted by: ajaj
from West Palm Bch, Fl
Printer is fine but getting very tired of possible software problem. I've registered product three times and continue to have the registration prompt screen crop up at inopportune times Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
EPSON PRINTERS
on May 25, 2016
Posted by: Anonymous
from Columbia, SC
I have enjoyed using Epson Printers for the last 8- 10 years at the firm. I print a lot of photos and print labels on printable DVDs for the firm. Good machines.
I would recommend this to a friend!
Written by a customer while visiting epson.com