Customer reviews from frigidaire.com
Frigidaire - Professional 5.6 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Average customer rating
4.3
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
278
4 Stars
88
3 Stars
28
2 Stars
18
1 Star
21
89%of customers recommend this product.
(
276 out of
310)
Customer Reviews for Frigidaire - Professional 5.6 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Customer Rating
5
Changing from Electric to Gas range
on July 21, 2020
Posted by: skrub1
[This review was collected as part of a promotion.] We wanted to replace an old electric range with a gas range. We looked at all models and chose this Frigidaire because of its volume, convection, meat thermometer, stove-top burner configuration, analog controls and over all aesthetic. We are very happy with our choice.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Unexpected Problems
on August 9, 2020
Posted by: Luckyandshorty2
[This review was collected as part of a promotion.] Love the new range, but having problems with lights on panle board not working, waiting for repairman at this time.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 27, 2020
Hello, Luckyandshorty2!
Sorry to hear you are having issues with the range but pleased to know the issue is being addressed. If the service visit doesn’t resolve the issue, please reach back out to us for assistance.
Bianca
Sorry to hear you are having issues with the range but pleased to know the issue is being addressed. If the service visit doesn’t resolve the issue, please reach back out to us for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Features
on August 19, 2020
Posted by: MrLucky
[This review was collected as part of a promotion.] I could not be happier with my new stove, love th way cooks my food.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problems
on August 21, 2020
Posted by: M Alis
[This review was collected as part of a promotion.] Upon opening our range the back burner doesn’t secure and the flames shoot high as a result. Within 2 weeks of opening, the oven stopped igniting. We called for service and someone cannot come out for two weeks. Very disappointed.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 18, 2020
Hello, M Alis!
Thank you for reaching out to us. We are sorry to hear of the issue with the range oven and burner not working. We have reviewed and see where service has resolved your concerns with the oven ignitor and burner. If your concerns have not been resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the range oven and burner not working. We have reviewed and see where service has resolved your concerns with the oven ignitor and burner. If your concerns have not been resolved, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Well designed appliance
on September 1, 2020
Posted by: Bob576
[This review was collected as part of a promotion.] Overall, seems to be a very good range for basic cooking needs.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beautiful but baking cycle does not work
on September 11, 2020
Posted by: WD01
[This review was collected as part of a promotion.] Love the touch less stainless steel exterior however the baking cycle doesn’t work in the oven. The broiling does. A new circuit board will be replaced next week...hopefully that will solve the problem
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 11, 2020
Hello, WD01!
Thank you for your feedback. We are sorry to hear of the issue with the control not working for the bake feature. We have reviewed and see where service has resolved your concerns. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to hear of the issue with the control not working for the bake feature. We have reviewed and see where service has resolved your concerns. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fabulous features
on September 22, 2020
Posted by: Letshavebrunch
[This review was collected as part of a promotion.] So I am a foodie. A foodie needs an oven that can keep up with the ideas, recipes, flavors, tastes and comfort of food... especially during these times. This oven is amazing! And I am still getting to know her. From the convection greatness to the different burner sizes, to the broiler to the self cleaner... a fabulous foodie oven!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to follow owner’s manual
on October 5, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We bought this range after 2 months of trying to get our 10 year old Frigidaire repaired. Much like our old one with a few changes. The only thing I dislike is the burners seem to burn much hotter than I would like. Trying to get used to this difference from my old range. Would love to have them adjusted but sure that is possible. Otherwise it fits my needs and functions very well.
Written by a customer while visiting frigidaire.com