Customer reviews from frigidaire.com
Frigidaire - Professional 5.6 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Average customer rating
4.3
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
278
4 Stars
88
3 Stars
28
2 Stars
18
1 Star
21
89%of customers recommend this product.
(
276 out of
310)
Customer Reviews for Frigidaire - Professional 5.6 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Customer Rating
5
gas range
on February 2, 2019
Posted by: marygoodcook
from Warwick, RI
[This review was collected as part of a promotion.] I am so glad I bought this range. So far, no issues. I have not yet used all of the features and am slowly learning about my new range!
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 13, 2019
Hello Marygoodcook. We want to personally thank you for sharing your feedback. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any questions or concerns, please us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Review
on March 15, 2019
Posted by: James39
from West Union, SC
[This review was collected as part of a promotion.] I love the look of it but I believe it may be leaking
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , March 19, 2019
Hello, James39. Thank you for your review. I understand your concern. I will be happy to assist. Please be on the lookout for an email. I would like to gather more information about your range leaking. For immediate assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST. Regards, R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It!
on July 27, 2019
Posted by: MrsStewart
[This review was collected as part of a promotion.] I am having so much fun and great results from cooking with my new Pro gas range! Shopping for a griddle to fit in the middle : )
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Recommended
on February 6, 2020
Posted by: W mac
good cook top but the oven broiler is usless. The temp alarm goes off way too often while oven is on and the oven light burns out about every month. I cook alot and will replace this soon with something higher end.
Response from frigidaire.comBy Online Outreach Specialist, February 7, 2020
Hey, W mac! Thank you for taking the time to share your experience with us. We're sorry to hear that the temp alarm goes off often when the oven is in use and the light burns out quickly.
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on April 15, 2020
Posted by: SlyPTA
[This review was collected as part of a promotion.] Bought this 3 weeks ago after my 18 year old oven died. So far I am really enjoying it. I bake bread at least 2 times a week and now eating at home 3 time a day it is getting used often. I'm still getting use to using convection functions, but is nice being able to bake multiple dishes at once and both dishes baking evenly. I also love the temperature probe and being able to see temperature of meat at a glance and not having to open oven to check. The stove is nice too. Burners turn on quickly and the low works great. My old burners were always to hot and I just assumed that it was normal for gas. I also love the middle burner I bought a cast iron griddle and make s cooking breakfast for family faster and use less pans. Only thing so far I wish time sound was louder.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice but....
on April 30, 2020
Posted by: Toby22
Nice range and I was happy with it but after 3 years the decals are all coming off. Thats very disappointing.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 4, 2020
Hi, Toby22.
Thank you for your review and rating.
I feel bad to learn about the issue you’ve encountered with your range.
I’m confident our representatives at https://www.frigidaireapplianceparts.com/ will be able to assist in restoring your decals.
If we can provide any additional assistance, feel free to chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thank you for your review and rating.
I feel bad to learn about the issue you’ve encountered with your range.
I’m confident our representatives at https://www.frigidaireapplianceparts.com/ will be able to assist in restoring your decals.
If we can provide any additional assistance, feel free to chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
won't preheat
on June 26, 2020
Posted by: Jennifer Renee
Bought a new construction house Oct.31, 2018 and noticed it wasn't heating properly for Thanksgiving but ignored the issue since it didn't stop completely, thought who knows it's a new gas range. I don't cook so it rarely got used but my mom would come over and use it when we had parties and said, "your oven isn't heating" but I would turn it off and try again several times and it worked for a period of time. Now the broiler and the stove top work but it won't preheat and bake. It's less than 2 years old and Frigidaire gave me a service repair mans number that doesn't work. Even if I registered it I would be SOL. Good luck!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 8, 2020
Hi, Jennifer Renee!
We are not pleased to hear about your experience with the range. We would love to see what options may be available to resolve this matter. Be on the lookout for an email from us shortly.
Bianca
We are not pleased to hear about your experience with the range. We would love to see what options may be available to resolve this matter. Be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas range
on June 28, 2020
Posted by: Jbdoers
[This review was collected as part of a promotion.] I’ve had this now for about 6 weeks. This is my first home gas range and so far I love it.
Written by a customer while visiting frigidaire.com