Customer reviews from frigidaire.com
Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average customer rating
4.3
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
545
4 Stars
231
3 Stars
76
2 Stars
39
1 Star
34
86%of customers recommend this product.
(
569 out of
664)
Customer Reviews for Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
3
Huge cooktop
on August 14, 2017
Posted by: AGM1
from Queens, NY, United States
[This review was collected as part of a promotion.] I bought my Frigidaire a month ago. I'm enjoying cooking on the large cooktop. I can fit four large pots on it comfortably. Used the griddle to make pancakes and it was great. The only problem I have with the stove is that the grated on top scratch easily and it's not easy to clean off oil splatters.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 15, 2017
AGM1, thank you for sharing your new range review. I am very glad to hear how much you are enjoying cooking on the large cooktop. Clean your smudge Proof™ stainless steel with warm soapy water using a clean sponge or cloth. Rinse with clean water and dry with a soft clean cloth (if you use a microfiber cloth in the direction of the “grain”, it will shine up pretty). Please be on the lookout for an email from me with some information. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Had to repair prior to first use
on August 16, 2017
Posted by: Eddienj
from New Jersey, United States
[This review was collected as part of a promotion.] Had to call for repair upon using it the first time. After that works well
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2017
Goodness! Eddienj, I am dismayed to hear your new range needed a service call so soon and unexpectedly. However, I am glad that the matter has been rectified and your range is operating as designed. If you have a need of our assistance, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent to be cooking with gas again!
on August 16, 2017
Posted by: Nana Karen
from Washington, DC, United States
[This review was collected as part of a promotion.] I can't say how happy I am I made this purchase! Goes so well in my new kitchen!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome stove
on August 17, 2017
Posted by: Loubyrne
from Clinton, Mass, United States
[This review was collected as part of a promotion.] So nice to cook with,everything is very easy to operate
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this stove. Just what i wanted.
on August 17, 2017
Posted by: Vrivera
from Amherst, OH, United States
[This review was collected as part of a promotion.] Only negative feedback is the oven temperature is on a knob. Not exactly precise. Would have made sense to at least let the set temperature show on the digital screen that shows the timer and clock. Especially considering this is a "proffessional" series. But it does have the all too elusive multi funtional ( small round/ long griddle/ both at once) center burner.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on August 18, 2017
Posted by: 84Runner
from York, PA, United States
[This review was collected as part of a promotion.] Bought this to replace a in wall oven and an electric cooktop. Couldn't be happier with it. Cooks nicely and cleaning is a dream. The only problem we have with it is the beeper for the timer. It is not loud at all. Literally have to be in same room standing at it to hear it. Unless we missed something in the directions to make it louder, it's no where near as loud as our previous oven.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful! Looks great!
on August 24, 2017
Posted by: September
Our range was installed 14 days ago, so we haven't cooked a lot of meals, but we like it so far. Love how it looks. Really like the center burners and grill. Easy to clean. The knobs are ultra sensitive, if bumped, barely touched when wiping it or lean into a knob , the knobs turn and release the gas without the clicking warning before the flame ignites. It should be a little harder to turn the knobs and also the clicking should occur the moment the gas valve is open. I am wondering if there is a stronger spring, or a different more heavy duty knob that can be switched out for this?
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Oven Stopped Working After 1 Year.
on August 25, 2017
Posted by: TAP Houston
from Houston, Tx
1 year and about 3 days after purchase, the oven stopped working. Service tech said it was control panel, which had to be ordered. Ordering panel and waiting for install took more than a week. After new panel was installed, oven failed the first time I attempted to use--it just turned itself off. Now left waiting for a 3rd tech visit. Given the cost of this range, I expected far better quality.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 28, 2017
Oh Goodness Tracy! I apologize for your experience with your range. In researching, I was able to see that you have a technician scheduled to come out to repair your matter today. Once it has been repaired, feel free to let us know how it went. Should you need further assistance, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully- CiCi
Respectfully- CiCi
Written by a customer while visiting frigidaire.com