Customer reviews from frigidaire.com
Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average customer rating
4.3
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
545
4 Stars
231
3 Stars
76
2 Stars
39
1 Star
34
86%of customers recommend this product.
(
569 out of
664)
Customer Reviews for Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
3
Having issues
on May 24, 2016
Posted by: Welly
from Phoenix, AZ, United States
Im having a few issues with my new stove:
1. The fan is extremely loud in convection and preheat mode.
2. Every once in awhile when i go to use the controls for the oven it won't turn on until I cycle the knobs for about 5 min.
3. It seems there no actual "oven" mode as the fans are always cycling on and off even when convection is not selected.
Please help as I've had this oven for about 2 months and so far pretty disappointed.
1. The fan is extremely loud in convection and preheat mode.
2. Every once in awhile when i go to use the controls for the oven it won't turn on until I cycle the knobs for about 5 min.
3. It seems there no actual "oven" mode as the fans are always cycling on and off even when convection is not selected.
Please help as I've had this oven for about 2 months and so far pretty disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 27, 2016
Welly, thank you for sharing your review. I understand that you have some concerns with your range and would love to learn more to see where we can help. Please take a moment to send us your information to SocialCare@Frigidaire.com. I look forward to speaking with you. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
This unit performs as advertised!
on June 4, 2016
Posted by: Billydare68
from Indianapolis, IN, United States
I purchased the stainless steel version, which has performed equal or better than the advertising. I read some "downer" reviews; however, my unit did not have any of "those" issues. My only difficulty is cleaning; i.e., keeping it looking like new. The beautiful SS-brushed finish requires dedicated time to keep the unit pristine. I use the stove daily. All spatters from cooking can be seen immediately. Thankfully, Weiman makes both cloth wipes and a spray for clean-up. But no product removes dark, burned-on grease without elbow-grease. The middle burners for the griddle are exceptionally difficult to keep clean; the three upper gas-dispersion units must be un-screwed from the stove to clean in the direction of the SS directional brushing. Plan at least a 2-hour time slot for cleaning.
Since I purchased this stove for using it daily, it is just fine. If I were to have wanted it for a picture in Better Homes and Gardens, not likely--too much time to keep it in pristine, new condition.
Since I purchased this stove for using it daily, it is just fine. If I were to have wanted it for a picture in Better Homes and Gardens, not likely--too much time to keep it in pristine, new condition.
Written by a customer while visiting frigidaire.com
Customer Rating
3
My review
on August 12, 2016
Posted by: Lady2
from Kansas, United States
Was disappointed in the controls, didn't realize that you couldn't pre-program oven to come on at a later time. This is suppose to be a high end appliance. I thought all ovens did that, guess I didn't ask enough questions, also controls on front do not display the temp of the oven and I also find the timers difficult to set, probably will get better at this as time goes on.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 23, 2016
Hi there Lady2! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. We want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We hope you are adjusting to your new range! Please contact us directly if you have any questions or concerns. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful purchase
on September 16, 2016
Posted by: PhilR
from Albuquerque, NM, United States
[This review was collected as part of a promotion.] After owning this appliance for 6 months, its performed great. The oven cooks very evenly. I can't even tell much difference between the convection baking and the conventional baking in terms of evenness of browning, etc. The cooktop is easy to control, and outs out a lot more heat than my old range if needed. Aslo, the stainless steel surfaces are very easy to clean and don't show fingerprints or smudges at all. The only criticism I have is that the two built-in timers are worthless because the sound volume is so low that unless you're standing next to the stove you can't even hear them, even when set at maximum volume. They need to be much louder to be of any use.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
beautiful stove but limited functuality
on October 16, 2016
Posted by: jccoryell
from Merrick, NY, United States
[This review was collected as part of a promotion.] This is a nice looking stove that is well made and assembled in the USA. However there are a few issues. The configuration in the rear of the stove doesn't allow for a code compliant gas pipe to properly recess into the range. I had to have the gas pipe moved. The timers should shut off the oven and the alarm is too low and too short. It cant be heard from another room. Lastly, the rubber gromets on the bottom of the stove plates fall out during cleaning and get lost
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 25, 2016
Hey jccoryell, I hate to hear about your range experience. Your suggestions have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any future questions regarding our products please don’t hesitate to contact us. -Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good looking stove!
on December 21, 2016
Posted by: Jean722
from Macomb, MI, United States
[This review was collected as part of a promotion.] I have had this stove for 4 months. I've not used the convection cooking yet. In conventional cooking the oven is a little hot so I've had to reduce my cooking times.
The cooktop looks attractive but every little thing leaves a mark so I'm constantly cleaning it! And then because of the raised stainless edge all the way around the cooktop it's hard to get the corners clean.
The timer on the stove is nonexistent... it can't be heard... period. I had to purchase a small timer!
I do like the racks in the oven. They glide nicely,
I do like
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P., Online Outreach Specialist, January 10, 2017
Hi Jean722. Thank you for sharing your detailed quality and design feedback. Your voice and experience matters to us as we constantly strive to be the best home appliance company in North America. Should you have any questions or concerns in the future, please contact us directly. Kindest regards - Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wasn't thinking
on December 31, 2016
Posted by: Lauri
from Minnesota, United States
Didn't even think to check for a visual temperature gauge that would be noticed at a glanced. There isn't one. THAT is a necessity, for me anyway. Darn. This is disappointing. I have an oven that I'm going to have to get some getting used to AFTER always thinking it was a typical feature.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 3, 2017
Lauri, I regret to hear that your new range did not have all the features you were expecting. I hope that you are able to adjust quickly and enjoy your range for many years. Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire Range!
on October 25, 2017
Posted by: ajps
from New Haven, CT, United States
[This review was collected as part of a promotion.] I purchased my Frigidaire electric range this past summer! I love the look as well as its the performance. The convection oven is terrific. And all the options for baking are nice to have. It looks like I spent much more than I did!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com