Customer reviews from frigidaire.com
Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average customer rating
4.3
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
545
4 Stars
231
3 Stars
76
2 Stars
39
1 Star
34
86%of customers recommend this product.
(
569 out of
664)
Customer Reviews for Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
3
Disappointing
on January 25, 2016
Posted by: Bvhdc
from Centennial, CO, United States
I just bought the range and it is very nice; however, unbelievably there is no oven temperature display and no fine controls for temperature.if you want a temperature other than what is marked you can just quess and hope the temperature is right. Also, there is no broiler pan included with the unit which I find unacceptable.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, February 11, 2016
Hey Bvhdc, thank you for sharing your feedback on your range with us. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. We would like to reach out to your personally to review your concerns and answer any questions you might have. We have attempted a connection with you via email and look forward to your reply. Kindest regards,
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love features
on February 21, 2016
Posted by: BTschlauch
from Medina, OH
Has some great features but lacking in some areas. Timers are not loud enough to hear unless you are right next to the stove. Cooks different from my old stove so it is hard to judge time needed. If I go with recommendations on packages, everything is over cooked.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 1, 2016
Hi BTschlauch, thank you for your review. I understand that you feel the oven is heating above set temperature. I would recommend testing a recipe by using a temperature setting lower than the recommended temperature. The baking results should help you to decide if the oven temperature needs to be adjusted and how much of
an adjustment is needed. For better understanding please see “Adjusting the Oven Temperature” on page 27 of your Owner’s Guide. Happy cooking! -Kindly, Jennifer
an adjustment is needed. For better understanding please see “Adjusting the Oven Temperature” on page 27 of your Owner’s Guide. Happy cooking! -Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Would Have been FIVE stars but....
on April 25, 2016
Posted by: Whitehairedgramma3
I have had this for about 3 months...and it is a Great Appliance....It is easy to cook on and in...it is spacious with a plethora of sizes to cook pots on the glass top stove top....The oven is spacious, and leaves ALOT of room to cook multiple items at the same time....the below drawer is also a very nice storage feature. It is self cleaning which is a most appreciated feature BUT I cannot time bake....this is the first time I have an oven that I cannot time to turn on or off according to a timer. Who knew you had to ask if this feature was part of the appliance? It was a great disappointment to learn that after the purchase was complete and delivered. And even more deceiving is the front panel that has TWO timer clock features...but only for flat out timing...not for setting cook times.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on December 19, 2016
Posted by: Happy in Chauvin
from Chauvin, LA, United States
[This review was collected as part of a promotion.] I bought this a month ago after my other appliance went out and I love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A COOKS DREAM
on December 20, 2016
Posted by: Lespauldude
from Kings Park, NY, United States
[This review was collected as part of a promotion.] We had a complete kitchen renovation done and we used to have electric for cooking. This truly is an amazing appliance. It's beauty is one thing but the functionality (convection, etc) truly lends itself to be an important tool for a creative chef such as myself (and my wife of course!). It's ability has even caused me to purchase a new stand mixer (Ankarsrum from Sweden) so I can start baking. BRAVO!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wish it had a Trim Kit
on February 14, 2017
Posted by: Tammymis
from Holly Springs, GA, United States
I just bought this Range, We haven't installed it yet. As we were opening the box I noticed it did not have a trim kit like most of the pricey ranges. I wish it had a trim kit that would give it a finished look. Contemplating returning it. Any suggestions?
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 22, 2017
Posted by: NGSM
from Alabama, United States
[This review was collected as part of a promotion.] We love it our new stove! It took a few days to get used to cooking on a gas stove because it cooks faster than electric, but once we figured that we had to take the fire down a bit than the recipe calls for, it's amazing!! The convert oven option it's fantastic, my food doesn't burn anymore. We have even grilled steaks using the middle top grill on the stove. We have received so many compliments on the looks of the range also!! Thank you!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Professional look for good price
on May 17, 2017
Posted by: Kmhs
from NC
[This review was collected as part of a promotion.] We have had this range a month. It cooks just fine but the oven is quite loud. Also, the oven setting knob does not come on. I have not called for a repair yet.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, May 22, 2017
Hello, Kmhs! It is normal to hear some noise from the oven, as it has a cooling fan to keep the controls cool. If you are hearing excessive noise, we may need to have a technician look at this for you. I will be happy to schedule service for this and the knob issue. Please reach out to us by phone at 1-800-374-4432, or by email at socialcare@frigidaire.com. ~ Brandi
Written by a customer while visiting frigidaire.com