Customer reviews from frigidaire.com
Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average customer rating
4.3
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
545
4 Stars
231
3 Stars
76
2 Stars
39
1 Star
34
86%of customers recommend this product.
(
569 out of
664)
Customer Reviews for Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
5
Good functionality and clean lines
on April 27, 2020
Posted by: David R H
[This review was collected as part of a promotion.] We purchased our new range and love it. It was well thought out in the design and functionality. The oven heats evenly and the convection works great. Our first meal was for Passover, and everything came out perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Performance has been spotty
on June 10, 2020
Posted by: aschum
My Frigidaire Professional oven / range came with my home. I love the appearance and usually it cooks everything as expected. The one things I've encountered consistent issues with is getting the oven to predictably turn on and pre-heat. I'm wondering if I am doing something wrong (order of operations or something?)-- I've certainly never had this trouble with other ovens. Today I tried baking a frozen pizza at 425 degrees Fahrenheit, and at first the blue lights did not click on at all. I never felt that the oven got to full heat because the pizza was in the oven for a full hour and still didn't get nice and crispy. This has been a recurrence and the man who came out to look at it a few weeks ago couldn't find anything wrong. I'm puzzled and hope someone can help me.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 17, 2020
Hi, Aschum!
Thanks for bringing your concerns to our attention. We apologize for any matters you have experienced due to your range not working properly. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. Please refer to page 19 in the Use and Care Guide for instructions on how to preheat and page 36 for solutions to common problems. I hope you find this information helpful. If you need further assistance, please feel free to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for bringing your concerns to our attention. We apologize for any matters you have experienced due to your range not working properly. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. Please refer to page 19 in the Use and Care Guide for instructions on how to preheat and page 36 for solutions to common problems. I hope you find this information helpful. If you need further assistance, please feel free to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stove.
on June 10, 2020
Posted by: cpw2
[This review was collected as part of a promotion.] Only got the stove a few weeks ago but I love it. My neighbors are envious. It heats water very quickly on the stove top. The oven preheats quickly, too. And it looks great. Fits in with my new kitchen beautifully.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Seems good so far, but....
on June 17, 2020
Posted by: GRD2
[This review was collected as part of a promotion.] Only issues-
Timer sound volume is very low, so you will not hear it if not right next to the range.
It only sounds once, so if you miss it, you are out of luck
Oven temperature is not indicated, so you cannot tell actual oven temp when you raise or lower temp during cooking
Timer sound volume is very low, so you will not hear it if not right next to the range.
It only sounds once, so if you miss it, you are out of luck
Oven temperature is not indicated, so you cannot tell actual oven temp when you raise or lower temp during cooking
Written by a customer while visiting frigidaire.com
Customer Rating
4
silent alarms
on July 2, 2020
Posted by: theduck
[This review was collected as part of a promotion.] Over all we are happy with our new range, yhe only complaint is that the tempature and end of timer alarms are not loud enough to hear unless you are standing right next to the stove.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Versatility
on July 9, 2020
Posted by: hjpchief
[This review was collected as part of a promotion.] I bought the range about a month ago and it’s surprise me with the cooking versatile options provided. Convection options are best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features love the bridge element
on July 14, 2020
Posted by: Jmn5
[This review was collected as part of a promotion.] Love my oven. I am a big baker Fand love to cook for my family and friends. Super sleek looking. Easy to clean stove top
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome chefs range
on August 21, 2020
Posted by: Cheffsh
[This review was collected as part of a promotion.] I went to the appliance store to see what they had and this range stood out. I found out that frigidare was made by electrolux which I wanted but it was a very very expensive price. This model was frigidaires top of the line. I am a professional chef and with the 2 convection fans in the oven I brought the truck the next day and took it home. It is beautiful
Written by a customer while visiting frigidaire.com