Customer reviews from frigidaire.com
Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average customer rating
4.3
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
545
4 Stars
231
3 Stars
76
2 Stars
39
1 Star
34
86%of customers recommend this product.
(
569 out of
664)
Customer Reviews for Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
3
Getting used to it!
on February 11, 2020
Posted by: SandiM
[This review was collected as part of a promotion.] This stove we bought after having our old one for nearly 20 years and was still working good.
Stove's first knob hanged out in the very first week. Its been 2 weeks now we waiting to get this replaced as the repairman told that he needs to wait for the part.
The oven and baking part is really good. It's very strong and quick in baking.
Burners are strong specially the larger one but the flower blue flame is not there. Its just orange yellow flimsy flame. When told to repairman, he told that he will come and check.
Over all we are happy. We are getting used to it.
Stove's first knob hanged out in the very first week. Its been 2 weeks now we waiting to get this replaced as the repairman told that he needs to wait for the part.
The oven and baking part is really good. It's very strong and quick in baking.
Burners are strong specially the larger one but the flower blue flame is not there. Its just orange yellow flimsy flame. When told to repairman, he told that he will come and check.
Over all we are happy. We are getting used to it.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, February 12, 2020
Hi, SandiM.
Thank you for your review and rating!
I’m pleased to hear how much you’re enjoying your new range. I’m bummed out to learn you’re experiencing some hiccups.
I’m confident our tech will have your range back to optimal performance very soon. If we can offer any additional assistance, please let us know! You may speak with a Live Chat agent at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
I understand your tech is going to look at the burner for you. In the meantime, please watch this short video https://youtu.be/2rmB8YskvAc or review page 12 of your model’s “Use & Care” guide, both platforms have helpful tips on resolving a yellow/orange flame.
We appreciate your feedback and welcome to the Frigidaire Brand!
Regards-Derrick
Thank you for your review and rating!
I’m pleased to hear how much you’re enjoying your new range. I’m bummed out to learn you’re experiencing some hiccups.
I’m confident our tech will have your range back to optimal performance very soon. If we can offer any additional assistance, please let us know! You may speak with a Live Chat agent at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
I understand your tech is going to look at the burner for you. In the meantime, please watch this short video https://youtu.be/2rmB8YskvAc or review page 12 of your model’s “Use & Care” guide, both platforms have helpful tips on resolving a yellow/orange flame.
We appreciate your feedback and welcome to the Frigidaire Brand!
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Large
on February 18, 2020
Posted by: Curt22
[This review was collected as part of a promotion.] I love this range. It cooks fast and efficient. Has a convection oven and middle burners which are fantastic
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty but hard to keep clean
on February 20, 2020
Posted by: JoBrud
[This review was collected as part of a promotion.] Pros: love the smudge free, it’s a good looking appliance, and so far it works well. Love the rack that pulls out of the oven like a drawer.
Cons: The timer isn’t my favorite. If I need to longer than a couple minutes it’s more of annoyance to have to continue to push the + button until I get to where I need. The gas range has been a hassle to keep clean from grease and crumbs.
Cons: The timer isn’t my favorite. If I need to longer than a couple minutes it’s more of annoyance to have to continue to push the + button until I get to where I need. The gas range has been a hassle to keep clean from grease and crumbs.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It will do
on February 20, 2020
Posted by: Jennyfa
[This review was collected as part of a promotion.] This gas range is what our builder uses in all of his homes, with no option to chose different. It would not have been my first pick. The broiler does not broil evenly. The bottom of the oven has holes and gaps where things can drip and catch, but you can’t put anything down there to help with this problem, because it needs the air to flow. The burners turn on easy if you bump up against them while reaching into the overhead microwave or cabinets above the range.
FYI: A family size papa Murphy’s pizza does not fit in this oven without smashing up against the back.
FYI: A family size papa Murphy’s pizza does not fit in this oven without smashing up against the back.
I do enjoy the elongated burner with the option of the grill griddle accessory. it does seem to heat up quickly and bake evenly other than the broiler. I have not used the convection feature yet.
it does heat up quickly and seems to cook evenly. I have not tried the convector feature on it yet. I do enjoy the elongated center her option with the griddle and grill
Response from frigidaire.comBy Briana, Online Outreach Specialist, February 21, 2020
Hello, Jennyfa! Thank you for your feedback. Your feedback will help us understand our strengths and identify areas for growth. Depending on the type, the thickness, and the desired doneness of meat, it might be necessary to increase or
decrease recommended broiling times or adjust the broiling pan to different rack positions. This will also help with evenly broiling your food. The vents in the range are there to help with proper ventilation, its important not to block these vents. We are happy to hear that you are pleased with some of the style and features of your range. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
decrease recommended broiling times or adjust the broiling pan to different rack positions. This will also help with evenly broiling your food. The vents in the range are there to help with proper ventilation, its important not to block these vents. We are happy to hear that you are pleased with some of the style and features of your range. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gas stove
on March 5, 2020
Posted by: Kenny2172
[This review was collected as part of a promotion.] Love the features on the stove very easy to use and cleans up easy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and features
on March 6, 2020
Posted by: Redens
[This review was collected as part of a promotion.] We just built a new house and I looked at many ranges and I liked the professional look and features this range offered. I have been very happy with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lovely design and great features
on April 20, 2020
Posted by: ccocke9623
[This review was collected as part of a promotion.] I’m a cook so I love this simple design. Easy to use
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new stove
on April 23, 2020
Posted by: Gaisy
[This review was collected as part of a promotion.] Sleek, clean look, cooks great, love the slide out racks. Great purchase
Written by a customer while visiting frigidaire.com