Customer reviews from frigidaire.com
Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average customer rating
4.3
(925 Reviews)
Rating breakdown 925 reviews
5 Stars
545
4 Stars
231
3 Stars
76
2 Stars
39
1 Star
34
86%of customers recommend this product.
(
569 out of
664)
Customer Reviews for Frigidaire - Professional 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
3
Nice look but...
on March 14, 2018
Posted by: JCZT413
from Batavia IL
We bought this stove about 3 months ago when we had the kitchen completely remodeled. Loved the look and having no back was the right design I was going for. My big complaints are 1) the knobs turn on too easily, even if I bump them while cleaning I have to check to make sure the gas is not on. 2) By the end of the first month we lost 3 of the little rubber feet that protect the stainless steel top from the grates. (I,m sure they went down the garbage disposal...) 3) The black finish is already coming off the grates and a silver color is coming thru. 4) The stainless top under the grates scratches very easily when cleaning. You need to use only a soft cloth, soap, water and rub. Sad we already have scratches. Not a great look for my new kitchen.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 15, 2018
We hear your voice and appreciate your sharing your important concerns, JCZT413. Striving to be the best home appliance company in North America, we do value your opinion. Your feedback will help us understand our strengths and identify areas for improvement. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problem Immediately
on March 19, 2018
Posted by: DD22
from Muscatine, IA
[This review was collected as part of a promotion.] Immediately upon using, cooling fan started vibrating creating an annoying noise. Have had repair man here twice, waiting for part, has never worked properly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 20, 2018
Hey DD22, thank you for taking the time to share your review. We certainly understand how frustrating this can be for you and your family. We hope your experience with our repair service goes smoothly and your range is repaired in a timely manner. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional Series - great look and value!
on April 24, 2018
Posted by: Cautious Remodeler
from South Jersey
[This review was collected as part of a promotion.] We recently remodeled our kitchen and after months of online shopping, we chose the Frigidaire Professional Series appliances. Our kitchen is not large, and the streamline design and smudge-proof finish of the appliances make the room look pulled together and large. The range heats quickly, and the convection feature of the oven is wonderful. There are two inside lights, and the outside display is easy to read. The front knobs help with the streamlined look because we can extend our backsplash tile straight across the counter and rangetop, plus there's room now for focal tiles under the range hood. Love this!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features beautiful stainless steel!
on June 12, 2018
Posted by: Donna 79
from Toms River
[This review was collected as part of a promotion.] I bought this Frigidaire Professional series range a month ago and so far I love it! Cooks well and clean up is a breeze! Not to mention it has a beautiful look. I get compliments on it all the time!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and features
on July 3, 2018
Posted by: Bake52
from Goshen indiana
[This review was collected as part of a promotion.] Love it so far. Great looks and features but timer bell is way too guiet even on high setting if you are not in same room forget hearing it so I just set separate timer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Pain in my oven!!!
on July 9, 2018
Posted by: MegLou
from Franklin, Louisiana
[This review was collected as part of a promotion.] I bought it on May 3 and the oven has been broken ever since! Turned the oven on and it sounded like an air plane was taking off in my kitchen. I would not purchase this stove again even though I fell in love with the sight of it at the store. The fans, blades and motherboard have all been changed. Currently waiting for them to change to a better set of fans and change out the bearings. So disappointed with this purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, July 11, 2018
I hate to hear about your range experience, MegLou. After reviewing your account, I see that you’re working with one of our Customer Care Representatives and servicers to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Oven/Range
on July 31, 2018
Posted by: Orbitgumisgood
from OK
[This review was collected as part of a promotion.] Bought this range since I am remodeling my kitchen and it is a showstopper! Love cooking on the gas cook top vs. electric. Everything seems to cook more evenly, especially using the convection option. The stainless steel is easy to clean and doesn't seem to smudge too much. Overall, would highly recommend this appliance!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemons. Lemons. Lemons
on August 10, 2018
Posted by: Cecpartygirl
from San Fernando, CA
I bought this in January 2018. Frigidaire has been out to change the control panel and it was beeping for no reason. I'm not happy with my kitchen appliances. They are lemons.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 20, 2018
Hi, Cecpartygirl! I can imagine your concern. It looks like the purchase date reflected in your account was April 2017, and I found the repair that was completed in June 2018. I apologize for any inconvenience that you experienced. While we do not expect you to ever encounter a failure with your appliance, I am glad the service company was able to quickly resolve your concerns. ~ Brandi
Written by a customer while visiting frigidaire.com