Customer reviews from frigidaire.com
Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
4.2
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
770
4 Stars
228
3 Stars
64
2 Stars
54
1 Star
130
88%of customers recommend this product.
(
575 out of
652)
Customer Reviews for Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
5
Best Microwave we've ever had!
on June 8, 2016
Posted by: Gabriel N
from Bryant, AL
We have always had the freestanding microwaves. We built a house this year and wanted something more nice. Frigidaire was in our budget. My wife originally wanted a Dutch oven, but with the convection option, this microwave combined with our range gave us more Cubic Feet of oven space. I've baked cookies with it once and it did great! The sensor reheat does really well. I'm standing there watching and thinking, "This is going to be scalding HOT!" But being patient and waiting for the cycle to finish, the food came out at very close to the perfect temperature for me. We are very pleased with ours
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy I bought this!
on February 17, 2017
Posted by: DeeDeeC
from North Canton, OH, United States
[This review was collected as part of a promotion.] I bought this to replace my previous Frigidaire Professional microwave. I absolutely love having the convection feature! I don't think I have used my full size oven once since I got this microwave! Bonuses- extremely quiet and the light is beautiful!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 22, 2017
Posted by: Topcat007
[This review was collected as part of a promotion.] Came with the new house with nice features. Stainless steel, convection oven.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
oven worthless, microwave good
on December 14, 2017
Posted by: jonathanf
from Brookfield, MO, United States
[This review was collected as part of a promotion.] I bought mine from lowes about 3 months ago and the oven is next to worthless. Burns everything on the edges when I do use the oven. even with the round rack in and rotating. Put 2 fish fillets in a glass backing dish with a spoonfull of butter on top of each and bake for 15 min at 325'f. butter still was sitting on top. was up to temp because used preheat first. next tried roast at 375 for another 15 min and only the very outside edges were done still raw in middle.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, December 18, 2017
Jonathanf, we are so sorry to hear about the inconvenience you have encountered. We would be happy to review your situation for what options may be available to resolve your concerns. If you still have a concern of sorts, please contact us directly for assistance.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemons. Lemons. Lemons
on August 10, 2018
Posted by: Cecpartygirl
from San Fernando, CA
I purchased these appliances in January 2018. The door had to be replaced because the 4,5,6,0 were not working.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 20, 2018
Hi, Cecpartygirl! I can imagine your frustration with needing a repair, as that is never a fun experience. I was able to locate your registration with a purchase date of 4/1/17. It looks like the repair was completed in June 2018. While this is not the typical experience we would expect our consumers to have with one of their appliances, I am glad the service company was able to quickly restore you appliance back to working condition. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken Handle
on October 15, 2018
Posted by: Michael01
from Columbus, OH
We purchased this model 2 years ago, and the handle has broken off at the plastic connection...Unfortunately didn't buy the extended warranty. Repairman came to look at it and found the handle is out of stock to replace the entire door is close to what we purchased it! I see I'm not the only one with this problem!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, October 18, 2018
Oh no, Michael01! I sincerely apologize for the difficulties you have experienced with your microwave door handle. While the handle is currently out of stock, it is expected to be available by 10/22. The part number is 5304499874, and it can be ordered here: https://www.frigidaireapplianceparts.com/parts/microwave/frigidaire/frg11700273/handle-assembly-5304499874/?SearchTerm=5304499874&SourceCode=3
~ Brandi
~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Convection function defective
on October 29, 2018
Posted by: hlavery
from New Jersey
I bought this oven about a month ago, and the convection oven feature will not heat above 350F (has settings to 450F). Also, there are loud intermittent noises from microwave generator and turntable motor. Frigidaire has sent "repairman" who declared the unit 100% functional. Have re-filed warranty claim. Frigidaire's warranty performance has been abominable; unit is defective in multiple ways and should have been replaced without question.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , October 31, 2018
Hello, Hlavery! We appreciate your feedback. We sincerely apologize for your recent experience with your Frigidaire Professional 1.8 Cu. Ft. 2-In-1 Over-The-Range Convection Microwave. In researching, we were able to see that your matter is currently in the process of being resolved. Should you have any questions or concerns, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Replacement door dented
on November 1, 2018
Posted by: Patti1492
from Portsmouth RI
[This review was collected as part of a promotion.] First door dented. Second door dented. Frigidaire refused to post my first review.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 2, 2018
Hi Patti1492!
We really hate to hear of your experience with your microwave door. In researching, we do see that you reached out to consumer care on November 1, 2018 and you were provided with a resolution pertaining to your concerns.
Should you have any questions about the resolution provided, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- Ciara
We really hate to hear of your experience with your microwave door. In researching, we do see that you reached out to consumer care on November 1, 2018 and you were provided with a resolution pertaining to your concerns.
Should you have any questions about the resolution provided, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- Ciara
Written by a customer while visiting frigidaire.com