Customer reviews from frigidaire.com
Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
4.2
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
770
4 Stars
228
3 Stars
64
2 Stars
54
1 Star
130
88%of customers recommend this product.
(
575 out of
652)
Customer Reviews for Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
1
Microwave touch panel stopped working
on July 29, 2022
Posted by: kmoyn315
Our microwave just stopped working after only a year and a half! We bought the Frigidaire Professional 1.8 Cu. Ft. 2 in 1 over the range convection microwave as part of a package, along with the professional series french door refrigerator, electric range/oven, and dishwasher for a kitchen remodel in January 2020.
The touch panel no longer works. The clock lights up, displaying the factory default of 12:00, and the interior light still comes on when the door is opened, but nothing else works. To add to the inconvenience, the microwave houses the fan for the oven and the light over the cooktop, both of which are no longer functional. This impacts our use of the cooktop and oven.
We are very distressed and disappointed that this product failed after such a short time. We have faithfully followed the usage and maintenance instructions as outlined in the manual. This should not happen to a premium brand name product at this price point.
We are very distressed and disappointed that this product failed after such a short time. We have faithfully followed the usage and maintenance instructions as outlined in the manual. This should not happen to a premium brand name product at this price point.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 1, 2022
We are disappointed to learn you are having issues with your microwave. We would be happy to research some resolution options we may have available to assist you. We have sent you an email to further assist, please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
real nice
on September 24, 2016
Posted by: me369
from Orangeville, PA, United States
[This review was collected as part of a promotion.] I bought them a couple month ago they work good I am happy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful & beautiful microwave
on March 25, 2019
Posted by: Barbara Z
from Vero Beach, FL
[This review was collected as part of a promotion.] We love this microwave! It’s a beauty in & out! So happy we chose it!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Microwave
on July 30, 2020
Posted by: Twolipps
[This review was collected as part of a promotion.] I purchased this about one month ago. It has performed well. The convection side is nice and the range lights are bright.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Design Flaws Abound
on September 28, 2021
Posted by: Mark89
We purchased a complete kitchen suite of the Frigidaire Professional Series appliances in 2016. Overall we’ve loved them. This week the over the oven microwave failed. Upon inspection the failure is a horrible design flaw. The wiring harness passes through a section of plastic, and because the edges of the plastic were not made smooth it eventually cut through the harness covering and two wires. Based on the repair sites I reviewed online the microwave is virtually irreparable. A new door assembly costs as much as a complete new microwave. Also, the steel at the left bottom corner of the door frame was engineered too thin, and it has broken as well. Between this and a poorly engineered Frigidaire Professional Series toaster oven design flaw that led to the electrical board literally melting, the next time I buy kitchen appliances it won’t be Frigidaire, or any other related brands.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on September 2, 2015
Posted by: AdamLee
from Long island, ny
I bought it and it was not great. it wont cook my food right so i returned it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative , September 18, 2015
Hi, AdamLee! Thank you for your time and comments. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Please contact us directly, if we can be of any further assistance. –Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
1
Microwave
on December 16, 2015
Posted by: Working Dad
from Chandler, AZ, United States
I bought the microwave, stove, dishwasher and refrigerator in October and am very pleased!
I would recommend this to a friend!
Response from frigidaire.comBy Theresa, Online Outreach Specialist, December 22, 2015
Hey Working Dad! We are glad to hear you are very pleased with your new Frigidaire kitchen appliances! -Cheers, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!
on October 6, 2020
Posted by: Axek08
[This review was collected as part of a promotion.] Best microwave we have ever had & glad we bought it!!
Written by a customer while visiting frigidaire.com