Customer reviews from frigidaire.com
Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
4.2
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
770
4 Stars
228
3 Stars
64
2 Stars
54
1 Star
130
88%of customers recommend this product.
(
575 out of
652)
Customer Reviews for Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
1
Multiple doors and key pads did not work
on November 9, 2016
Posted by: jlee
from San Marcos, TX, United States
[This review was collected as part of a promotion.] First door the touch keys for 4, 5, 9 and 0 did not work when pressed. This effects trying to set the clock time and cooking time. Repair technician came out and determined the door needed to be replaced because the touch pad is built in. New door came 1 week later and although it looked the same the wire connector was different. Amazing two door that are identical but the wire harness is different. A new door was ordered. The following week the 2nd replacement door came in. Technician installed it and it would not program. Turned out the door was damaged. A third door has been ordered and should be in next week. We can only hope it will work and I sure hope the repair technician gets paid for his time working with defective parts. Hard to give a review after having it for four weeks and not having much success using it. I will post a follow up after the next door is replaced. What a shame as the door is nearly the price of a new microwave convection oven all for a defective touch pad.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, November 22, 2016
Hey jlee. I regret to hear about your recent microwave experience. Please look for my email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Looking
on November 13, 2016
Posted by: NL User
from North Liberty, IA, United States
[This review was collected as part of a promotion.] Well, the original unit had a bad number input pad; the right-most numbers would not work, so not off to a good start. Excellent dealer replaced the door and it now works fine. My wife is not very pleased with the short interval between pressing a single number, such as "2," and the microwave starting up. So if you want to input "20" seconds and you're a little slow to hit the "0," the microwave starts up for a 2-minute run. Also, the alert tones are a little soft even when turned up all the way, but I guess that's not necessarily a bad thing. I tried the convection oven only once so far and it didn't seem to cook thoroughly to the desired temp in the recommended time. All in all, I would sum it up as an average performer with above average looks.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, December 2, 2016
Hi NL User, thank you for your review. We hear your voice and appreciate your sharing your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. Rest assured, I will personally relay your communication to our product development team, who will seriously evaluate your review to aid in implementing future design improvements to our product lines. Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works greate & easy to install
on December 21, 2016
Posted by: Esther60
[This review was collected as part of a promotion.] I bought this microwave while remodeling my kitchen. It is very attractive and goes well with my other appliances. I like the 4 speeds on the fan also.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as expected
on December 21, 2016
Posted by: Elmyra62
from Box Elder, SD, United States
[This review was collected as part of a promotion.] Have no regrets with this purchase.
Easy to use the features of the microwave and convection oven.
Easy to use the features of the microwave and convection oven.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on December 22, 2016
Posted by: Roadhog
from Littleton, CO, United States
[This review was collected as part of a promotion.] Our family just loves this convection microwave oven. There are so many features. We are still learning some of them. It seems like each one gets even better.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice touch
on December 27, 2016
Posted by: Davidh01
from Snohomish, WA, United States
[This review was collected as part of a promotion.] Beautiful microwave and so easy to operate. The control panel has a soft touch; unlike my previous one. Was easy to hang and looks great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
It must be a bad one
on January 25, 2017
Posted by: RoseK
from CT, United States
[This review was collected as part of a promotion.] I have been having a few problems with it. It makes a VERY loud noise about 30-40% of the time when it is turned on which lasts for several seconds. The door doesn't close all the way - I have to push it in sometimes to turn the inside light off. Frigidaire was prompt in sending out someone to inspect it. Been trying to coordinate a second opinion as requested by Frigidaire. Weather and schedules have been the challenge there. Attractive design and seems pretty sturdy.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 30, 2017
Thank you for sharing your microwave experience with us, RoseK. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful!
on January 25, 2017
Posted by: JanJanJan
[This review was collected as part of a promotion.] I bought four Fridgidare kitchen appliances last month and love all of them! Clean lines, quality, and easy to use. Great features! Stove, microwave, refrigerator, and dishwasher! Good prices!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com