Customer reviews from frigidaire.com
Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
4.2
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
770
4 Stars
228
3 Stars
64
2 Stars
54
1 Star
130
88%of customers recommend this product.
(
575 out of
652)
Customer Reviews for Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
4
Timer Volume is quite low
on June 22, 2023
Posted by: April buyer
[This review was collected as part of a promotion.] I like everything about the microwave except the volume of the timer. I have the Audio setting on high but it is still too low. I barely hear it if something is cooking or I'm not standing RIGHT there.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on July 5, 2023
Posted by: Bietdong
[This review was collected as part of a promotion.] Love it and it works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great
on July 7, 2023
Posted by: niftynancy
[This review was collected as part of a promotion.] This is our second microwave of the same model. We are very pleased with it which is why we ordered a new one..
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2023
Posted by: Steph3535
[This review was collected as part of a promotion.] So many wonderful features and so easy to use ... setting cook time is easy, fan has 4 speeds, light over the oven is bright. solid door, excellent microwave!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on July 12, 2023
Posted by: joro49
[This review was collected as part of a promotion.] Nice handle and works well. quiet have no idea how to work have these features
Written by a customer while visiting frigidaire.com
Customer Rating
1
Impossible to change the fuse
on July 17, 2023
Posted by: Crappy design
[This review was collected as part of a promotion.] Tried to change the fuse and it was impossible to open the cage - cut up my hands at same time. This product really really sucks
Response from frigidaire.comBy Christian , Online Outreach Specialist, July 18, 2023
We are sorry your experience with your microwave didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dead as a doornail.
on July 17, 2023
Posted by: Chachi319
Just stopped working during the middle of popping popcorn. I have some technical ability so I troubleshot all of the simple stuff and that is all fine, to include the 20 amp fuse. I got the whole Frigidaire Professional package with my new home, and everything else has been pretty good with a few minor flaws here and there. But this is ridicules. My unit was manufactured in Jan 2021, and I closed on my home in June of 2021. Now I am out of warranty and really in a position when I have to try and find one like it to match everything else. I found one online to purchase (US Appliance), but not happy about it. Want to be able to plug and play with install so this is my best bet. Someone will hopefully read this from Frigidaire and maybe offer to pay for my new one. You guys got me good! (Twice).
Response from frigidaire.comBy John, Online Outreach Specialist, July 18, 2023
Hi there, Chachi319. We appreciate you sharing your feedback on your microwave with us. Please know that it's important for us to hear if our products are meeting our consumers expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave FPBM307RFC
on July 24, 2023
Posted by: JCKelley
[This review was collected as part of a promotion.] I like this microwave. I've only had it a month or so, but it is simple to use. The LED lighting is very bright white. The door feels a little clunky, but not a big deal.
Written by a customer while visiting frigidaire.com