Customer reviews from frigidaire.com
Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Average customer rating
4.2
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
770
4 Stars
228
3 Stars
64
2 Stars
54
1 Star
130
88%of customers recommend this product.
(
575 out of
652)
Customer Reviews for Frigidaire - Professional 1.8 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel
Customer Rating
3
Won't last
on May 19, 2020
Posted by: JenjenR
[This review was collected as part of a promotion.] Bought my unit a year ago. 4 months ago convention started making grinding noise. Not sure why after a 6 months it would do this. It is continuous now. Replace or repair. it's going to cost the same.
Response from frigidaire.comBy Online Outreach Specialist, May 28, 2020
Hey, JenjenR! We're sorry to hear that you're having this experience with your microwave.
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks good
on May 20, 2020
Posted by: Coltsfan
[This review was collected as part of a promotion.] I bought this as a set with my stove and refrigerator in the Professional series. The microwave is definitely the best of the 3. Lots of features, works good. I've only had it for a couple of months so don't really know how it's going to hold up or function in the long run.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quiet operation
on May 21, 2020
Posted by: Tmfaulkfsr
[This review was collected as part of a promotion.] The fan gives multiple speeds and is extremely quiet and the LED lighting is very nice. The convection oven works well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on May 25, 2020
Posted by: Cldl
[This review was collected as part of a promotion.] Bought about a month ago very satisfied with the Frigidaire over the counter microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Convection Microwave
on May 28, 2020
Posted by: Mtngrandma
[This review was collected as part of a promotion.] I bought this when we remodeled a part of our daughter's house for myself and my husband. I was not going to have room for an oven and really wanted the convection feature on this microwave. It has been superb! I use it all the time.
I like that it is a large oven as well. I can use my regular baking pans that I used in my regular range oven. Everything about this oven is fantastic!
I like that it is a large oven as well. I can use my regular baking pans that I used in my regular range oven. Everything about this oven is fantastic!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks so nice!
on May 29, 2020
Posted by: Gert31
[This review was collected as part of a promotion.] I love the look of this microwave, I'll have received more compliments on my new microwave because of the way the inside looks. So easy to wipe down and keep clean.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poorly built
on June 1, 2020
Posted by: kenKN
I bought this unit and the door came unhinged and a few months later it stopped working.
St first I thought it was an isolated matter however, a good friend of mine had the same issues. I am surprised that Frigidaire has not issued a recall on this product.
St first I thought it was an isolated matter however, a good friend of mine had the same issues. I am surprised that Frigidaire has not issued a recall on this product.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good features and preformance. Did not last long.
on June 9, 2020
Posted by: Fred1969
[This review was collected as part of a promotion.] Less then 2 years old and having to purchase another.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 18, 2020
Hi, Fred1969!
Thanks for bringing your concerns to our attention. We are not pleased to learn about your experience with the microwave. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, please feel free to chat with us at frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for bringing your concerns to our attention. We are not pleased to learn about your experience with the microwave. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, please feel free to chat with us at frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com