Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. 13-Cycle Top-Loading High-Efficiency Washer
Average customer rating
3.4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
24
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
13
58%of customers recommend this product.
(
30 out of
52)
Customer Reviews for GE - 5.1 Cu. Ft. 13-Cycle Top-Loading High-Efficiency Washer
Customer Rating
3
works
on July 22, 2019
Posted by: 1drea
from New Mexico
Im not used to such a fancy washer. works well but wish I could figure out how to just rinse a load instead of having to wash everything
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Starts to break after 3 years
on December 12, 2019
Posted by: Lin2016
from California
After just 3 years of normal use it start to make loud noises and sound like it’s breaking diwn
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 18, 2019
Hello Lin2016 - Thanks for the feedback. We apologize for the difficulty you're having with your washer. If it is making unusual loud noises, a service technician will be needed for evaluation. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/. Our scheduling office can also be reached at: 1-800-432-2737. We apologize for any inconvenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
C grade
on April 25, 2020
Posted by: LAG Clean
from Fl
Not happy with soap dispenser and sometimes cloths are not fully washed. Worked great for first year. But after setting for a few months...it started acting up. Following year even worse. This is in our 2 nd home. Softener dispenser lid paint flaked off and there are no warranty or parts to replace it. I Only used DOWNY and Tide HE.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
GE is the worst product you can purchase!
on March 26, 2021
Posted by: Mark518
from Sicklerville NJ
A loose bolt caused major damage! I complained to no avail. I was a life long purchaser of GE but will never again purchase a GE product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 29, 2021
Oh, dear! We're sorry to hear of the trouble you've had with your washer and are surprised this would happen. This certainly is unusual and we do apologize for your inconvenience, truly. We're glad to see that you've been working with our consumer relations team to resolve the issue. Although we don't anticipate you'll have any issues with your replacement, don't hesitate to reach back out if you have any questions or concerns. Thanks for the feedback! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a great Washer.
on July 20, 2023
Posted by: Fets
Had all new GE appliances when I bought my house. These things are not good! The Start button on the Washer stopped working after it was out of warranty. Does not wash clothes very well, the soap and the fabric softener automatic dispensers stopped working after a few months.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 21, 2023
Hello,
We’re sorry to hear that you had a less than stellar experience with your washing machine. We know laundry can seem like a constant chore, and your washer having issues can make it more difficult than necessary. This is not something we want or expect from our products. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave your review, and we hope to earn your trust back in the future. -MichaelB@GEA
We’re sorry to hear that you had a less than stellar experience with your washing machine. We know laundry can seem like a constant chore, and your washer having issues can make it more difficult than necessary. This is not something we want or expect from our products. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave your review, and we hope to earn your trust back in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the laundry and softner dispenser
on June 25, 2024
Posted by: Honey23
from North Missouri to texas
I love my washer and dryer set. I wish they make another model just like it. I don't have to worry about the laundry soap or the softner because it dispense on its on and i love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com