Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. 13-Cycle Top-Loading High-Efficiency Washer
Average customer rating
3.4 out of 5
3.4
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
24
4 Stars
8
3 Stars
3
2 Stars
6
1 Star
13
58%of customers recommend this product. 
(
30 out of 52
)
Best Buy Privacy Policy
Customer Reviews for GE - 5.1 Cu. Ft. 13-Cycle Top-Loading High-Efficiency Washer
Customer Rating
5 out of 5
5
BRING IT BACK!
on June 15, 2017
Posted by: Psych303
from Pasadena, MD, United States
I own two homes and have this washer and matching dryer in my Florida house. Can't even express how much I love love love the Smart Dispense washer! I was looking for the same washer/dryer for my Maryland house - and have sadly learned that GE no longer makes this Smart Dispense washer. A real shame. It is so nice to throw some laundry in the washer, push a button, and walk away. No messy hands, no measuring - a wonderful design. Bring it back, GE!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
GE Washer
on July 3, 2017
Posted by: Towers
from Parker, CO, United States
Had to have replaced within a week, and now 10 Months later it sounds like the bearings are going out.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy BRENDAatGEAGE AppliancesJuly 5, 2017
Hello Towers, We appreciate you taking the time to write a review on your washer. We truly regret your experience. This is not what we would expect from our products.

Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).

I have forwarded your comments to our product quality control engineers. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Second one. Still doesn’t work. Avoid!
on November 22, 2017
Posted by: GRodg127
from Chattanooga, TN, United States
First one was returned after several service calls that never solved the problems. Second one has already had one service call for a gear grinding noise. Fixed. Now automatic detergent dispenser does not work. Service is good but the product is junk. Avoid.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
EASY TO USE, GREAT FEATURES
on December 8, 2017
Posted by: JGN1
FUNCTIONS WELL- CLEAR DIRECTIONS ON USE. ATTRACTIVE MACHINE
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Awesome features
on January 17, 2018
Posted by: AlannaM
from Lafayette, CO, United States
I looove the capacity of this thing! Its great! My favorite feature is the self-dispensing detergent, its almost like a windshield washer reservoir so I don't have to have the detergent bottle laying around anymore! The light and clear top are neat as well. The top loading washer doesn't get musty like the front loading. I really love it. The only complain I have is that it IS a bit noisy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Good looking and functional
on January 23, 2018
Posted by: bokar83
Love the washer we purchased a month ago. It looks good, cleans well and has so many must-have features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Features and Solid Product
on August 26, 2018
Posted by: Deborah20
from Rio Rancho, NM
I bought this a couple of weeks ago and I love it. The automatic pre-fill and SmartDispense system of detergent, bleach and fabric softener is wonderful, I only have to refill every couple of weeks. It's very quiet and makes my clothes clean and they smell very fresh.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Features and Techonology
on September 2, 2018
Posted by: MrNobody56
from Woodbridge, VA
GE products are some of the best on the market. I bought this washer after my previous washer could not be repaired. I have not been disappointed. Love the features offered on this washer.
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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