Customer reviews from whirlpool.com
Whirlpool - Gold 2.0 Cu. Ft. Over-the-Range Microwave with Hood - Stainless steel
Average customer rating
3.3
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
27
4 Stars
13
3 Stars
4
2 Stars
4
1 Star
20
58%of customers recommend this product.
(
38 out of
66)
Customer Reviews for Whirlpool - Gold 2.0 Cu. Ft. Over-the-Range Microwave with Hood - Stainless steel
Customer Rating
1
Microwave function dropped dead
on April 12, 2018
Posted by: beulahpage
from wolfeboro, nh
Gender:Female
Bought in 2010, but for a summer vacation home where it gets light use for only two months a year, so its actual age at death last Fall was about 14 months at most. We were going to call our excellent repairman but, according to the reviews, the problem is most likely the magnetron and a replacement will also fail in a short time, so we'll have to spring for purchase and installation of new micro-convection, which very definitely will NOT be a Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, April 13, 2018
beulahpage:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your Review ID Number (206004305), phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your Review ID Number (206004305), phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
1
beeps and runs on its own
on June 18, 2019
Posted by: Philmc
from ArlingtonTX
Gender:Male
We are having the same problems as mentioned by others. We bought this Whirlpool microwave (GH7208XRB-2) in April 2009. From what others posted, it has a lifespan of about 8 years, which is what we got out of it. In the early part of 2018 the control panel started periodically beeping through the on-screen instructions on its own with no one in the room. About 2-3 months ago (March 2019) it starting turning on (on its own). This week it stopped operating all together. We bought the unit because it had a convection oven along with the microwave, paying more than we wanted, but expecting it to last because we thought it was a high end product that would last with a good manufacturer name behind it. We were wrong. From what I understand, they discontinued the product because of all the problems and will not even sell parts for it because of the problems.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, June 20, 2019
Hi Philmc, we're very sorry to hear about the problems with the Oven and we would be glad to look into them with you. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loved Microwave until F9 message appeared
on August 4, 2019
Posted by: DJTT
from Houston
Gender:Female
I have been very happy with thei microwave until the key pad stopped working and I receive F9.Q communication message on the screen. I have to unplug and reset it several times a day now which I think indicates it will soon stop all together. Other reviewers have written that parts are no longer available or the cost would be more than a new microwave. Whirlpool, please help!
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care, August 5, 2019
Hey DJTT , we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
No Problems for Eleven Years
on March 1, 2020
Posted by: Md1960
from Tennessee
And this put in my new construction over 11 years ago. Functions well just as advertised. No problems at all until the magnetron went out yesterday. Going to have it serviced to and plan on keeping it for another 11 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com