Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
63
4 Stars
34
3 Stars
17
2 Stars
7
1 Star
11
79%of customers recommend this product.
(
100 out of
126)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Good size and easy access
on August 11, 2016
Posted by: Keeping it COLD
from Minneapolis, MN, United States
We purchased this item about two months ago to replace a side-door unit had inconsistent cooling. We love this top freezer for easy access and sufficient space. The compartment sections are easy to view and access. The door shelves provide lots of room for a range of different sizes.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good space
on September 15, 2016
Posted by: MattE
from Glenolden, PA 19036, United States
[This review was collected as part of a promotion.] I bought this fridge for the good amount of space it has to offer. Only complaint is the auxiliary control for freezer does not work as intended. The freezer compartment is always blowing and has frost all on the inside.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 23, 2016
I hate to hear about your refrigerator experience, MattE. I recommend making sure that the gaskets are sealed and the door is closing properly so that warm air is not entering. Should you feel that service is still needed, please contact us directly at 1-888-203-1389 so that we can assist you further. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good for the first few months
on September 23, 2016
Posted by: Best143
from Queens, NY
[This review was collected as part of a promotion.] This is a brand new fridge and appliances when we purchased our home in the end of December and it wasn't used until January when we moved. It worked great until about June and then began leaking water excessively inside. Then suddenly in August I can hear the fan/motor stop. The inside temperature became almost room temperature and I had to move all of my perishables in the fridge to the downstairs fridge which was owned for at least 7-10 years, still going strong. The freezer of the new fridge was able to keep things cold but my husband unplugged the entire unit and defrosted. The fridge works a little better but continues to leak. I am not ready to spend more money on a new/different fridge as we didn't even have this for a year yet.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, October 3, 2016
Hello Best143, thank you for taking the time to share your thoughts with us. We apologize that your refrigerator is leaking. We would be glad to learn more about your refrigerator. Please email your contact and product information to SocialCare@Frigidaire.com. We look forward to speaking with you. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Needs larger freezer.
on October 15, 2016
Posted by: Dottimann
from Spring Lake, NJ, United States
[This review was collected as part of a promotion.] The refrigerator section is fine, but the freezer could be a bit larger. Also, the shelf in the freezer should be able to be moved.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice frig but to be fixed after 2 months
on October 15, 2016
Posted by: Jen12187
from Fremont, OH, United States
[This review was collected as part of a promotion.] Had for 2 months then it started making loud noises then stopped working. Had a repair man come and fix it. Had to replace some fan.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 21, 2016
Jen12187, I regret that you had to have a service call so soon and unexpectedly. I can certainly understand how you may find your experience to be frustrating and an inconvenience. I have every confidence that our Authorized Service Provider took great care in returning your refrigerator to factory specifications. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like the black color of it .
on October 21, 2016
Posted by: kathyp21
from Kirkland, WA, United States
[This review was collected as part of a promotion.] Had since July and only problem was the handles on the door cracked but called them and they sent me new ones right away so good customer service.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It
on November 9, 2016
Posted by: Girl6
from Twinsburg, OH, United States
[This review was collected as part of a promotion.] I have the refrigerator over a month now and I love it. It is very quiet and has plenty of room. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for My Needs
on December 14, 2016
Posted by: Dirtman
from Kentucky
[This review was collected as part of a promotion.] Bought this unit for the garage a couple of months ago, and it has been perfect so far.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com