Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
63
4 Stars
34
3 Stars
17
2 Stars
7
1 Star
11
79%of customers recommend this product.
(
100 out of
126)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
1
Disappointing quality
on October 15, 2015
Posted by: TS GANESH
from Bedford Hills, NY, United States
This is the second Frigidaire unit I got, replacing a similar one that I had purchased about 6 months earlier. While the cooling aspects are okay, there is constantly ice formation inside the freezer, around the edges of the door. Multiple efforts to call warranty repair service, replace the seal, replace the door etc have not resolved the issue. I wonder what Frigidaire can do to improve quality and have a satisfied customer?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 29, 2015
Hi, TS GANESH! Thank you for your feedback on your Frigidaire Top Freezer Refrigerator. I appreciate your comments and time. I'm optimistic our Authorized Service Providers will be able to resolve your frost build up issue. If you have any additional issues or concerns, please give us a call directly.–Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
5
More room inside this Frigidare !
on January 14, 2016
Posted by: RWG1
from Minneapolis, MN, USA
Storage of items is so easy. The interior of the refrigerator is designed for convenence and accessability.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, March 3, 2016
Hey, RWG1! First, allow me to thank you for purchasing our refrigerator and becoming part of our extended Frigidaire family. I’m happy to hear your new Frigidaire Top Freezer Refrigerator is accessible and spacious. Thanks again for your time, comments and choosing the Frigidaire brand. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good value for the price
on March 28, 2016
Posted by: jp1129
from Northern New Jersey
I bought this refrigerator about a month ago. One of the sliding shelves won't slide. Frigidaire sent a replacement shelve but still doesn't slide. This refrigerator replaced a 30+ year old refrigerator that was much better made that was repaired only once. Otherwise it's running fine. Freezer is little small.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, April 15, 2016
Hi, jp1129.
Thank you for your comments and reviewing our Frigidaire Top Freezer Refrigerator. I appreciate your feedback and your time for rating our appliance. Also, I have find rubbing wax paper on the slides and hangers on the chill drawers will help with the opening/closing of the drawers; and it helps reduce the noise. If the wax paper does not help, please give us a call directly. Thanks again, for choosing Frigidaire for your home. -Kind Regards, Derrick
Thank you for your comments and reviewing our Frigidaire Top Freezer Refrigerator. I appreciate your feedback and your time for rating our appliance. Also, I have find rubbing wax paper on the slides and hangers on the chill drawers will help with the opening/closing of the drawers; and it helps reduce the noise. If the wax paper does not help, please give us a call directly. Thanks again, for choosing Frigidaire for your home. -Kind Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Recurring Freezer Issue
on November 19, 2016
Posted by: Unimpressed
from New Jersey, United States
We bought this a little over 2 years ago. We immediately had an issue with the freezer sealing (as someone else mentioned) and our freezer contents were covered in ice. It was still under warrantee so we were able to have it remediated. Now barely 2 years later we are again having this issue; but do not have a protection plan so will have to already put money into this fridge for the same issue. Our old fridge (a different brand), still continues to run perfectly in our basement without ever having an issue.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, December 28, 2016
Unimpressed, I’m sorry you’ve encountered this recent issue with your refrigerator. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT PRODUCT!!!
on December 15, 2016
Posted by: DEBBIEBOOP
from Brooklyn, NY, United States
[This review was collected as part of a promotion.] I BOUGHT THIS REFRIDGERATER A MONTH AGO AND I LOVE IT. I WOULD RECOMMEND IT. I LOVE THE ALARM IF THE DOOR IS LEFT OPEN AND THAT
IT HAS ALOT OF COMPARTMENTS.
IT HAS ALOT OF COMPARTMENTS.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
The unit had a lot of water in the refrigerator
on September 25, 2015
Posted by: Louisville Charlie
from Louisville, KY, United States
The unit was in our garage and was supposed to be garage ready. The seal was not tight and water evaporated in the refrigerator. The service person said he could try to fix it by putting a sealant on the door. We thought we should not have to do this for a new unit so we returned it. Sorry for the bad review.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on December 17, 2015
Posted by: Gray
from Olympia, WA, United States
I'm so happy with my new fridge, I'm glad that I choose frigidaire, it's the same size of my old one but this one has more room!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good refrigerator
on February 16, 2016
Posted by: crl226
from Michigan
At first I loved this refrigerator and then the handle broke off after a month of use :( I'm happy to report that Frigidaire did send me a new one immediately (and a spare) but I'm hoping that I'll never need the spare. Other than that it's been perfect. The temperatures have been fine in both sections, I love the larger door storage compared to my old Frigidaire.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com