Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop
Customer Rating
1
Knobs are awful and so expensive.
on December 8, 2022
Posted by: Celeste112
We have a brand new build and we had all knobs of our stove top crack and break off completely. These knobs are so expensive to replace we might as well get a different stovetop all together! This can't be normal, I'm so irritated because every time we have to cook now we only have one -two knobs that work and we have to be so careful to turn o the stove because im afraid the cracks will cause a break in the one we have left.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, December 12, 2022
Hi, Celeste112! We are disappointed to learn you are having issues with your cooktop. We would love to see what options we may have available to assist you. We have sent you an email to gather more details. please respond at your earliest convenience. -Bianca
[This review was collected as part of a promotion.] love the gas cooktop! 5 burners - 1 supercharged and beautiful big flames with ability to go low. This cooktop is a great bang for the buck, too.
[This review was collected as part of a promotion.] Completed our kitchen update with enhanced five burner stove top that matched other appliances, giving a fresh look.
[This review was collected as part of a promotion.] 1st cooktop was installed, and my wife sensitive nose smelled gas. Installer was not able to find or smell the leak. Started cooking and the flame jumped from one burner to the other with a flash and bang. Frigidaire authorized a replacement, and this one is a 5 star cooktop. The first one should have been tested better.
[This review was collected as part of a promotion.] The standard design of of 30" gas cooktop is very sleek and gives a comfortable cooking experience. It is so easy to manage and clean.
The gas cooktop works well. However, if you have to order a replacement knob, it becomes “interesting" as these are incredibly hard to find. Could certainly us some help here as this SHOULD be easy....
Response from frigidaire.comBy Bianca, Online Outreach Specialist, November 7, 2022
We are glad to hear the cooktop is working well. In researching, the knobs for your cooktop are available and can be easily purchased by calling us at 800-374-4432 or via chat on Frigidaire.com. -Bianca