Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop
Customer Rating
3
Front right burner is not lighting
on January 1, 2019
Posted by: Kimison
from Va
Just moved into a 2 year old home and the previous owners did not leave the manual, the front right burner does not ignite and since the element is fixed it is hard to clean without finding a special tool to remove the piece to see if it is clogged.Other than that the cooktop is lovely. Any suggestions on easy fix?
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Representative, January 3, 2019
Hi, Kimison.
Thank you for your feedback concerning your Frigidaire Gallery 30'' Gas Cooktop.
The comments you have provided will be very beneficial to our design team with our future appliances.
You should be able to remove the grates and burner caps for proper cleaning. I have emailed your model’s “Use & Care” guide to the email address you have provided.
If you have any additional issues or concerns, please give us a call directly at 888 203 1389. Our Customer Care Department is available Monday through Friday from 8am-8pm EST. Or, you may reach out to a professional technician by visiting http://www.frigidaire.com/Owner-Center/Locate-Service--Parts/ to find a provider in your area at your convenience.
[This review was collected as part of a promotion.] I’ve been using this recently purchased 5 top burner cooktop and it has been the best I’ve ever used. Very easy to clean and the heat is very sensitive to anything I need from it. It gets things heated really quickly compared to other stoves I’ve used and is of excellent construction. Quality product and I wish I could have known years ago about this 5 burner.
[This review was collected as part of a promotion.] This stove was in a house we just built and we have been very impressed with it. It is the first natural gas grill we owned and have loved how quickly the stove works and how easy it is to use and to keep clean.
[This review was collected as part of a promotion.] We bought this about a month ago and it exceeds our expectations. We read all the reviews and decided to buy. The size of each burner is perfect. The distance from the bottom of the pans to the fire is something we considered as well and is exactly what we wanted. Couldn't be happier with our purchase!!!!
[This review was collected as part of a promotion.] We purchased this cooktop about a month ago to replace our old one. We run it off of natural gas and it works great! We could not be happier with this product.
Response from frigidaire.comBy Briana, Online Outreach Specialist, December 13, 2018
Hello, Hannah5012! We appreciate your feedback! We are so glad to hear how happy you are with your Frigidaire Gallery 30'' Gas Cooktop. This model features easy to use angled front controls to meet your needs. Should you have any further questions, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana